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Tracy_Fry's avatar
Tracy_Fry
Level 4
11 years ago

NetBackup Accelerator

Hi All,

i am unable to enable accelerator feature for ms-windows policy - wehn i try i get the message - "To use the accelerator, select storage units from supported storage server: PureDisk Deduplication (PDDO), Media Server Deduplication (MSDP), Symantec clouds, and other qualified storage servers"
- policy storage type is PureDisk"

NetBackup 7.5.0.6

Policy storage - PureDisk

i wondered if anyone has had this problem, i have so far carried out the following:-

1 - checked license info and can see listed - Feature ID      = 88 Accelerator +

2 - have updated the device mappings file and running on version 1.119

3 - have tried creating the policy from the EMM server - but still get the same error.

i have followed these ref docs - http://www.symantec.com/business/support/index?page=content&id=TECH189730 and http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=HOWTO68476 and still no joy

i plan to upgrade to 7.6 but my current version should enable me to us this feature

Many thanks for any assistance...

Tracy

  • It should - your Storage Servers have upgraded but not your disk pools

    So just use:

    nbdevconfig -changedp -stype PureDisk -dp [disk pool name] -setattribute OptimizedImage

    And you should get the last flag set as required - then your policy should work!!

    Fingers crossed!

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