From TECH65194
ISSUE:
Unable to log into the PureDisk Web GUI and PureDisk services are not starting up correctly.
Check that the vxat credentials have not expired
su - www-data -c "/opt/VRTSat/bin/vssat showcred --domain vx:PureDisk_Hosts"
This command gave the following error:
su: warning: cannot change directory to /home/www-data: No such file or directory
vssat initAtHandle ERROR V-18-7115 Failed To Initialize Authentication Library.
Error initialising the AT Library
SOLUTION:
This issue was caused by /home/www-data not being mounted. This directory contains files needed for vxat authentication. In this case /home was auto mounted (which is not recommended). Once /home/www-data was re-mounted the services could be started and PureDisk behaved as normal.