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bmartinsanchez's avatar
bmartinsanchez
Level 4
13 years ago

After upgrade BE 2010 R2 to R3 i cant upgrade clients

Hi, finally I upgrade our BE 2010 R2 to R3, but now when I upgrade the clients, it's fail without errors... I try to upgrade clients by to ways: remote (on BE server pushing) and local (I copied th...
2010
Agents
Backup and Recovery
Backup Exec
Upgrade
  • pkh's avatar
    pkh
    13 years ago

    Error code 1620 means that your installation package failed to extract correctly?  To update your remote agent installation package, run LiveUpdate twice: Once to install SP1 and the second to install any other hotfixes.  After this, try pushing out the remote agent again.

Adiz's avatar
Adiz
Level 3
13 years ago

Hi bmartinsanche?

Is the OS is 2008 R2 or 2008 sp2

Did you tried uninstall the R2 agent and reinstall the agent? also try to run the installation from c: and not from your desktop.

I believe you trying to install with AOFO feature, try without it!