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Trojan8210's avatar
Trojan8210
Level 2
10 years ago

Netbackup Exchange Backups completing partially (status 1)

Hi, This week backup all of the SG's for a exchange backup are failing with status 1, Its just backing up 3kb on each attempt. We have been informed by the exchange team that the SG's are 30+ g...
  • Trojan8210's avatar
    10 years ago

    Hi Watson, glad to hear a response to my query and apologies for the delayed response.

     

    Had contacted Symantec support, the issue here was that the Database (DB) had failed over to the other node of the exchnge cluster and the changes to the host file were to be made on the master and the media servers involved in taking the backup.

    Necessary (host file entry for clustername pointing to the node hosting the DB) changes were made to the master but I missed making the same change on the media server, resulting in this error

     

    eg: The Database were failed over from Exch_node_1 to Exch_node_2 and the backup is configured via the Cluster Name (ExchClus). Made the below changes to the master and media server as well and backup was successful.

    Previous Configuration on Master and Media servers

    132.172.x.21   Exch_Node_1  ExchClus

    132.172.x.22   Exch_Node_2 

     

    Modification to the host file on Master and Media

    132.172.x.21   Exch_Node_1

    132.172.x.22   Exch_Node_2  ExchClus