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Bigenthy's avatar
Bigenthy
Level 3
11 years ago

NetBackup Master Hangs due to abnormal use of swap space.

He have one master server in the customer netbackup environment but we we noticed that some days the swap space increased and the master hangs. 
We are obliged to reboot the server. The version of NetBackup Software is 7.1.0.4. The server is a SUN Sparc T5220 (32 GB of Memory). I need solution.

Thanks

Ekra Thierry

  • Try swap -s. Your getting "no swap space to grow", this means you're out of memory. The "swap -s" command will list the size of virtual swap. (Physical swap added to the physical memory) On systems with plenty of memory, like yours, "swap -l" will show little or no swap space use but "swap -s" might give a better pictiure of swap space used. 

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  • This is why I suggested using 'top' to always run in a terminal session.

  • Check if multiple bpdbm processes are running.. They often cause the swap space utilisation to peak.

     

  • Please download and install 'top' utility to see which process (or processes) is top of the list for memory usage.

  • Hi, 

    Thanks fot your reply. the are the messages before the server hangs 

    Apr 16 19:09:37 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21850 (nbsvcmon)
    Apr 16 19:09:38 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21848 (nbsvcmon)
    Apr 16 19:09:38 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21850 (nbsvcmon)
    Apr 16 19:09:39 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21848 (nbsvcmon)
    Apr 16 19:09:41 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21855 (nbsvcmon)
    Apr 16 19:09:46 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21862 (nbsvcmon)
    Apr 16 19:09:47 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21861 (nbsvcmon)
    Apr 16 19:09:49 Veritasmaster sshd[1016]: [ID 800047 auth.error] error: fork: Espace insuffisant
    Apr 16 19:09:51 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21867 (nbsvcmon)
    Apr 16 19:09:52 Veritasmaster genunix: [ID 470503 kern.warning] WARNING: Sorry, no swap space to grow stack for pid 21864 (nbsvcmon)

     

    Thanks, 

    Ekra Thierry

  • Have you tried the top command yet to monitor memory usage? What is swap size on the master? Has shared memory been tuned on the master?
  • Hi Marianne, 

     

    The swap space is 320 GB. The server hangs aleatory. 

  • Try swap -s. Your getting "no swap space to grow", this means you're out of memory. The "swap -s" command will list the size of virtual swap. (Physical swap added to the physical memory) On systems with plenty of memory, like yours, "swap -l" will show little or no swap space use but "swap -s" might give a better pictiure of swap space used.