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Abdul_Hakkim's avatar
Abdul_Hakkim
Level 3
10 years ago

Netbackup Master server upgrade failed (7.1.0.3 to 7.6.0.1)

Hi All,

 

can someone help me to resolve netbackup master server upgrade fail with error

 

 Database server [NB_cssnetbkp] not available.
Exiting from create_nbdb, status[77]”

while upgrade netbackup master server from 7.1.0.3 to 7.6.0.1

o/s :- solaris 10

 

7.1.x and Earlier
Backup and Recovery
NetBackup
Solaris
  • Marianne's avatar
    Marianne
    10 years ago

    The command must be run after failed upgrade as per TECH54607.

    Probably best to find the reason for the failure before you do anything.

    Check the log in /usr/openv/netbackup/logs/nbdb for clues.

    More TNs with possible reasons: 

    NBDB database schema failed to upgrade due to a missing entry from the vxdbms.conf.
    http://www.symantec.com/docs/TECH180071 

    NBDB upgrade fails with "All threads are blocked".
    http://www.symantec.com/docs/TECH186968

    Another one that matches your error:

    The installation of NetBackup Master Server may fail  while it processes create_nbdb if many network interfaces are active.
    http://www.symantec.com/docs/TECH181623 


    PS: 
    Have you checked all pre-req's for 7.6? 
    Such as memory requirements?

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  • SymTerry's avatar
    SymTerry
    Level 6
    10 years ago

    TECH54607 might be a solution for you. 

    Solution

     
     
    This issue can corrected by running the following:
     
    UNIX:  /usr/openv/db/bin/nbdb_upgrade -dbn {database_name}
     
    Windows: <install_path>\NetBackup\bin\nbdb_upgrade -dbn {database_name}
     

    Example is as follows on a machine that failed the database upgrade:

    nbdb_upgrade -dbn NBDB
    nbdb_upgrade: NBDB version 6.0.3.0 verified.
       Upgrading to 6.0.4.0
       Database validation successful.
  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    Seems upgrade went through in the meantime? https://www-secure.symantec.com/connect/forums/rman-duplication-job-failed-after-nb-master-server-upgrade
  • Abdul_Hakkim's avatar
    Abdul_Hakkim
    Level 3
    10 years ago

    Hi Marianne,

     

    not yet upgrade completed, the rman issue on other master server

    the master server which failed while upgrade still exisit, we are planning to upgrade in couple of weeks

  • Abdul_Hakkim's avatar
    Abdul_Hakkim
    Level 3
    10 years ago

    Hi SymTerry,

     

    so i have to perform below mention steps before upgrade?

     

    /usr/openv/db/bin/nbdb_upgrade -dbn  NB_cssnetbkp

     

    then i can start upgrade by ./install ? please advice.

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    The command must be run after failed upgrade as per TECH54607.

    Probably best to find the reason for the failure before you do anything.

    Check the log in /usr/openv/netbackup/logs/nbdb for clues.

    More TNs with possible reasons: 

    NBDB database schema failed to upgrade due to a missing entry from the vxdbms.conf.
    http://www.symantec.com/docs/TECH180071 

    NBDB upgrade fails with "All threads are blocked".
    http://www.symantec.com/docs/TECH186968

    Another one that matches your error:

    The installation of NetBackup Master Server may fail  while it processes create_nbdb if many network interfaces are active.
    http://www.symantec.com/docs/TECH181623 


    PS: 
    Have you checked all pre-req's for 7.6? 
    Such as memory requirements?

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    I have posted a lot more than just asking about pre-req's....