Netbackup service auto start on OS X 10.10.x

Perhaps compare?

NetBackup Client 7.6.1.2 appears to start ok on my Mac OS 10.9.5.

Here's the contents of my startup files:

mbpro-wifi:/ root# cd /Library/
mbpro-wifi:Library root# cd StartupItems/
mbpro-wifi:StartupItems root# ls -lash
total 0
0 drwxr-xr-x   7 root  wheel   238B Jun  6 16:48 .
0 drwxr-xr-x+ 66 root  wheel   2.2K May 21  2014 ..
0 drwxr-xr-x   7 root  wheel   238B Nov 21  2012 HWPortDetect_driver
0 drwxr-xr-x   5 root  wheel   170B May  5  2013 netbackup
0 drwxr-xr-x   5 root  wheel   170B May 20  2012 tap
0 drwxr-xr-x   5 root  wheel   170B May 20  2012 tun
0 drwxr-xr-x   4 root  wheel   136B Jun  6 16:48 vxpbx_exchanged

mbpro-wifi:StartupItems root# ls -lash netbackup/
total 16
0 drwxr-xr-x  5 root  wheel   170B May  5  2013 .
0 drwxr-xr-x  7 root  wheel   238B Jun  6 16:48 ..
0 drwxr-xr-x  4 root  wheel   136B Jun  6 16:51 Resources
8 -rwxr-xr-x  1 root  wheel   293B Jun  6 16:51 StartupParameters.plist
8 -rwxr-xr-x  1 root  wheel   538B Jun  6 16:51 netbackup

mbpro-wifi:StartupItems root# ls -lash vxpbx_exchanged/
total 16
0 drwxr-xr-x  4 root  wheel   136B Jun  6 16:48 .
0 drwxr-xr-x  7 root  wheel   238B Jun  6 16:48 ..
8 -rw-r--r--  1 root  wheel   196B Jun  6 16:48 StartupParameters.plist
8 -rwxr-xr-x  1 root  wheel   266B Jun  6 16:48 vxpbx_exchanged

mbpro-wifi:StartupItems root# cat netbackup/StartupParameters.plist 
{
  Description     = "NetBackup";
  Provides        = ("NetBackup");
  Requires        = ("Network");
  Uses            = ("Network");
  OrderPreference = "Late";
  Messages =
  {
    restart = "Restarting NetBackup";
    start = "Starting NetBackup";
    stop = "Stopping NetBackup";
  };
}

mbpro-wifi:StartupItems root# cat vxpbx_exchanged/StartupParameters.plist 
{
  Description     = "Symantec Private Branch Exchange";
  Provides        = ("vxpbx_exchanged");
  Requires        = ("Network");
  Uses            = ("Network");
  OrderPreference = "Early";
}

Is MacOSX GateKeeper blocking the programs from starting?

...an example:

http://blog.trendmicro.com/trendlabs-security-intelligence/gatekeeper-on-mac-os-x-10-9-mavericks/

Well, comparing with your results, it seems to be all fine.

I will check the GateKeeper and will be back with more info.

Meanwhile, below, the contents already compared...

sh-3.2# cd /Library/
sh-3.2# cd StartupItems/
sh-3.2# ls -lash
total 0
0 drwxr-xr-x   5 root  wheel   170B Jul  6 15:30 .
0 drwxr-xr-x+ 64 root  wheel   2.1K Feb 25 17:13 ..
0 drwxr-xr-x   4 root  wheel   136B Feb 25 17:10 cma
0 drwxr-xr-x   5 root  wheel   170B Jul  6 15:30 netbackup
0 drwxr-xr-x   4 root  wheel   136B Jul  6 15:30 vxpbx_exchanged

sh-3.2# ls -lash netbackup/
total 16
0 drwxr-xr-x  5 root  wheel   170B Jul  6 15:30 .
0 drwxr-xr-x  5 root  wheel   170B Jul  6 15:30 ..
0 drwxr-xr-x  3 root  wheel   102B Jul  8 09:22 Resources
8 -rwxr-xr-x  1 root  wheel   293B Jul  8 09:22 StartupParameters.plist
8 -rwxr-xr-x  1 root  wheel   538B Jul  8 09:22 netbackup

sh-3.2# ls -lash vxpbx_exchanged/
total 16
0 drwxr-xr-x  4 root  wheel   136B Jul  6 15:30 .
0 drwxr-xr-x  5 root  wheel   170B Jul  6 15:30 ..
8 -rw-r--r--  1 root  wheel   196B Jul  6 15:30 StartupParameters.plist
8 -rwxr-xr-x  1 root  wheel   266B Jul  6 15:30 vxpbx_exchanged

sh-3.2# cat netbackup/StartupParameters.plist
{
  Description     = "NetBackup";
  Provides        = ("NetBackup");
  Requires        = ("Network");
  Uses            = ("Network");
  OrderPreference = "Late";
  Messages =
  {
    restart = "Restarting NetBackup";
    start = "Starting NetBackup";
    stop = "Stopping NetBackup";
  };
}

sh-3.2# cat vxpbx_exchanged/StartupParameters.plist
{
  Description     = "Symantec Private Branch Exchange";
  Provides        = ("vxpbx_exchanged");
  Requires        = ("Network");
  Uses            = ("Network");
  OrderPreference = "Early";
}

Well, thanks for your suggestions.

I have compared your output with my system and everything seems to be equal.

I have also checked GateKeeper sugestion but it does not work. After all I can start the daemons by command line without any issue. They just don't start automaticaly.

Thanks for your help

On OS X 10.10.4, on a command line:

sh-3.2# cd /Library/StartupItems/netbackup/
sh-3.2# ./netbackup start
Starting NetBackup
NetBackup network daemon started.
NetBackup client daemon started.
sh-3.2#

On the NetBackup master server:

C:\Users\pt_netbackup>bptestbpcd -host pt-fs60 -verbose
1 1 1
10.36.1.104:52664 -> 10.36.2.21:13724
10.36.1.104:52666 -> 10.36.2.21:13724
PEER_NAME = pt-bs101.xx.xxxx.net
HOST_NAME = pt-fs60.xx.xxxx.net
CLIENT_NAME = pt-fs60.xx.xxxx.net
VERSION = 0x07610000
PLATFORM = macosx10_6
PATCH_VERSION = 7.6.1.0
SERVER_PATCH_VERSION = -1.-1.-1.-1
MASTER_SERVER = pt-bs101.xx.xxxx.net
EMM_SERVER = pt-bs101.xx.xxxx.net
NB_MACHINE_TYPE = CLIENT

Don't know MAC OS X, but have had issues on other systems with the root user profile not being completely loaded so had to use su - c "command" to get startup/scheduled stuff to work

Hello,

I tried to "su - root" before installation and everything is installed corrctly without errors but the services won't start automaticaly upon a system reboot.

They only start manualy.

Opened a case with Symantec but untin now I got no answer.

Thanks for your answers.

On my Mac OSX 10.9.5, it was originally running NetBackup Client v7.5.0.7 which was probably installed when the Mac was on ML 10.8.x.  And, when I upgraded and installed NetBackup Client v7.6.1 and then patched to v7.6.1.2 it was running Mac OSX 10.9.5 - and I had to use:

# sudo su -

...because 'su - root' doesn't work for me.  I can't imagine that this makes a difference.  But maybe having a previous older installation of NetBackup Client already installed does make a difference.

I'll try to test a fresh install of NetBackup Client v7.6.1 and v7.6.1.2 on a fresh MacOSX 10.10.4.

Ok - installed a fresh new MacOSX Yosemite 10.10.4 virtual machine (in VMware Fusion Pro v7.1.2) from a base MacOSX 10.10.4 boot ISO, installed VMware tools, rebooted, then patched the Mac software/apps up to date (using App Store), rebooted, then did 'sudo su -' to switch to root, and installed just NetBackup Client v7.6.1 (base) for now, which installed ok and started NetBackup Client services ok.

Rebooted VM, and NetBackup Services have NOT started automatically.

I'll snapshot the VM, and see what happens after patching to v7.6.1.1 and v7.6.1.2.

Other things tried before installing an NBU patch...

1) As 10.10.4 with NBU v7.6.1 (base), tried changing security setting to allow applications from any source to run, rebooted, and the NBU services still did not start.

2) Found firewall was off.  Turned firewall on, added bpcd, vnetd and pbx_exchange to allow incoming connections, rebooted, and the NBU services still did not start.  Started manually, and tested master to client comms ok using bptestbpcd.

3) Rebooted, and check VxPBX logs:

/opt/VRTSpbx/bin/vxlogview -o 103 -t 01:00:00

...but nothing seen, so it is not trying to start and failing.  It's just not being started.