New Sybase backup failing with error code 6.

Question

Happy New years !

&nbsp;

I am configuring a new backup policy , policy type : Sybase .&nbsp;

I copied the script from the existing server who's backups are running well and amended it to use on the new server and added the path into the policy.

But it is failing with error code 6.

Error found in sybase_stdout :

/sybase/BET/OCS-15_0/bin/isql -Uxxxxxxxx -Pxxxxxxxx -I/sybase/BET/interfaces -SBET &lt; ./syb_BET_dump
	CT-LIBRARY error:
	&nbsp; &nbsp; &nbsp; &nbsp; ct_connect(): protocol specific layer: internal Client Library error: There is a tds login error. The installed encryption handler returned a status that was not CS_SUCCEED.
	bpbackup -c BRG_SYBASE_BET /sybase/BET/ASE-15_0/scripts
	Finished Wed Jan &nbsp;7 04:34:25 CST 2015
	exit 255

&nbsp;

I checked the connectivity with db with the help of DBA team and they confirmed they are able to conncet to the DB.

&nbsp;

Please help !

Attaching the failed job details , bphdb logs and script.

michael_g_ander · Accepted Answer

Have found this http://nntp-archive.sybase.com/nntp-archive/action/article/%3C4f448dda@forums-1-dub%3E which sounds like your problem.

shasraj_uk · Answer

Forgot to mention :

Master Server:
	PLATFORM = linuxR_x86_2.6.18
	PATCH_VERSION = 7.5.0.6

Client details..
	PLATFORM = linuxR_x86_2.6.18
	PATCH_VERSION = 7.5.0.6

abhi10 · Answer

Has anyone got solution for this? I am facing the same error as above.

/sybase/CRP/OCS-16_0/bin/isql -Uxxxxxxxx -Pxxxxxxxx -I/sybase/CRP/interfaces -SCRP -X < ./syb_CRP_dump
CS-LIBRARY error:
comn_cryptolib_load(): user api layer: internal common library error: Failed to load library '%1!'.
CT-LIBRARY error:
ct_connect(): protocol specific layer: internal Client Library error: There is a tds login error. The installed encryption handler returned a status that was not CS_SUCCEED.
bpbackup -c SAP_Sybase_BKP_DR /usr/openv/netbackup/ext/db_ext/sybase/scripts
Finished Sat May 20 12:52:35 IST 2023
exit 0

davidmoline · Answer

Hi&nbsp;Abhi10&nbsp;
You should really start a new thread for your issue rather than tacking onto an 8 year old discussion. Maybe the moderators can move it for you.&nbsp;
In the meantime - have a look at this article&nbsp;https://www.veritas.com/content/support/en_US/article.100048838.html
It describes the issue you face and provides a simple solution (run the backup as the Sybase user not as root).&nbsp;
CheersDavid

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New Sybase backup failing with error code 6.

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