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Mitesh_Nandu's avatar
Mitesh_Nandu
Level 4
11 years ago

Not able to browse domain

Dear All,

I am not able to browse the system which are in domain while creating policy and while doing remote installation of client ?

 

7.5
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Mark_Solutions's avatar
    Mark_Solutions
    11 years ago

    Your initial issue is browsing the domain - make sure you use Run As Administrator when you open the installer and that the firewall is turned off - also make sure you are logged on as a local administrator

    From a 64 bit server you can only install to 64 bit clients and only to the same directory as it is installed on the machine you are running it from.

    Sort out the possible UAC, rights and firewall first to see if you get past the first stage

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  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Have you checked the requirements in NBU installation guide?

    See About Windows client system requirements in NetBackup Installation Guide for Windows http://www.symantec.com/docs/DOC5155

    Also best to disable UAC on the master server - documented in General requirements under Requirements for Windows NetBackup server installation in same Installation Guide.

  • Mitesh_Nandu's avatar
    Mitesh_Nandu
    Level 4
    11 years ago

    WINXP is supported by NBU. I have already disabled UAC on the master server.

    Client Config:-

    WINXP SP3

    MASTER Server:-

    WIN2K8 STD R2

     

    And also not able to view the client in Host Properties - Clients.

     

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    32-bit client?

    NBU software can only be installed from 32-bit server to 32-bit client, 64-bit server to 64-bit client.

    Please verify rest of requirements in Installation Guide.

    You will only be able to connect to Client Host Properties once NBU is installed and NBU Client Service running on the client and Policies have been created for Clients.
    Check that Windows Firewall is disabled on the client.

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    Your initial issue is browsing the domain - make sure you use Run As Administrator when you open the installer and that the firewall is turned off - also make sure you are logged on as a local administrator

    From a 64 bit server you can only install to 64 bit clients and only to the same directory as it is installed on the machine you are running it from.

    Sort out the possible UAC, rights and firewall first to see if you get past the first stage

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Please share with us how exactly the issue was resolved?
    It will help someone else battling with the same issue.

    If any of the advice given here has helped you, you may want to mark that post as solution. Or else 'Request split solution' to mark more than one post.

  • Mitesh_Nandu's avatar
    Mitesh_Nandu
    Level 4
    11 years ago

    Computer Browse Service was stopped. After Starting this service I am able to browse the Domain.