Forum Discussion

Genericus's avatar
Genericus
Moderator
6 years ago

oracle 11.4 w/acsls or infoscale - not working

Oracle has deprecieated the ucb libraries with 11.4, which causes issues with NetBackup using acsls to control the library:

From support:

The issue you are facing is that Oracle has removed these libraries. There is not a way in NetBackup to work around this since this is OS level functionality related to the specific library.

In effect NetBackup does work on Solaris 11.4 but the library software from the library vendor does not.

8.1.2
Oracle
Solaris
Solaris 11.4
  • Genericus's avatar
    Genericus
    6 years ago

    So - when you update an older Solaris system, the ucb libraries are there. But a new install will not include them.

    You have to tar up the ucb tree structure from an old one and restore it to the new system after patching/installation.

    At this time Veritas writing to a robot using acsls does NOT work with new installs of 11.4

    It is not that the acsls does not work, but oracle has been saying they will be removing these directories for a while and finally did it.

    Offically, this is not an approved solution, but unofficially it is the only workaround until Veritas recompiles with corrected libraries. That likely will take a new verison, so 8.2? 

  • Genericus's avatar
    Genericus
    6 years ago

    NBU – Support for 11.4 is not currently listed on the compatibility list

    • We are waiting on confirmation from the product management team at Veritas to confirm support for 11.4 on NetBackup
    • The  Infoscale patch for solaris 11.4 is set for release on 1/29/19.

     

    https://www.veritas.com/support/en_US/article.100044620 - Veritas Support Article to address 11.4 pkginfo, pkgadd, pkgrm commands not being available.

     

    Problem

    Unable to install NetBackup 8.1.x and earlier client on Solaris 11 update 4 OS

    Error Message

    ./cp_to_client: line 2471: pkginfo: not found

    Install trace file:

    pkginfo -q VRTSpbx.*
    ./installpbx[581]: pkginfo: not found [No such file or directory]

    ERROR: The supplied package tarball is not of appropriate version/architecture for this machine

    Cause

    Found that in 11.4 pkginfo, pkgadd, pkgrm commands are not available

    It appears the default installation of Solaris 11 update 4 does not include pkginfo/pkgadd/pkgrm

    Those OS packages are needed to install NetBackup versions 8.1.x.x and earlier since the NetBackup installation scripts use those native OS packaging commands.

    Solution

    Install additional Solaris 11u4 operating system packages that contain the native packaging commands: pkginfo, pkgadd, pkgrm.

     

     

  • Genericus's avatar
    Genericus
    Moderator
    6 years ago

    Tested updating to 11.4, cannot communicate with acsls robot -

     Found this page in the Veritas forums: https://www.veritas.com/support/en_US/article.000114371

     Solaris 11.3 has /usr/ucblib directory and files. When you patch/upgrade to 11.4, that directory is removed.

     Netbackup needs /usr/ucblib/sparcv9/librpcsoc.so.1 to communicate with ACS and with 11.4, and it is not there.

     

    • Marianne's avatar
      Marianne
      Level 6
      6 years ago

      Have you logged a call with Oracle?
      Since both ACSLS and Solaris are their products....

      About Infoscale - this is a separate issue.
      Veritas has not yet certified Infoscale on Solaris 11.4. Way overdue....
      There have been queries in Infoscale forum.

    • Genericus's avatar
      Genericus
      Moderator
      6 years ago

      Infoscale update SHOULD be available 1/29/2019

      opened SR with Oracle and Veritas, waiting to hear

      • Genericus's avatar
        Genericus
        Moderator
        6 years ago

        So - when you update an older Solaris system, the ucb libraries are there. But a new install will not include them.

        You have to tar up the ucb tree structure from an old one and restore it to the new system after patching/installation.

        At this time Veritas writing to a robot using acsls does NOT work with new installs of 11.4

        It is not that the acsls does not work, but oracle has been saying they will be removing these directories for a while and finally did it.

        Offically, this is not an approved solution, but unofficially it is the only workaround until Veritas recompiles with corrected libraries. That likely will take a new verison, so 8.2?