Forum Discussion

Jecintha's avatar
Jecintha
Level 4
11 years ago

Parent job of SAP Backup failing with status code 6

Hello, We have our master server running on Windows 2008 and the version of Netbackup is 7.5.0.5  For a particular client server, a linux machine (Linux 2.6.32-220.el6.x86_64) with the Netbackup ve...
7.5
Backup and Recovery
NetBackup
Troubleshooting
UNIX
  • Thiago_Pereira's avatar
    Thiago_Pereira
    11 years ago

    You have a lot of errors in backup operation, and this error is not from Netbackup, it is from brtools, this is the caus of status 6 in SAP backup on Netbackup, if you have any error in brtools backup, your job in Netbackup will terminate with status 6, so try to contact your SAP team and investigate this problem, because this can be permission problems. Here we dont use root account to run SAP backup, is another account with privileges in SAP DB.

    check if you have this folders in /usr/openv/netbackup/logs/

    bpbackup
    user_ops
    brbackup
    nbliveup
    bpbkar
    backint
    bphdb

     

    modify the permission of this folders to 777 and run the backup again.

    /usr/openv/netbackup/logs/chmod 777 *

     

Jecintha's avatar
Jecintha
Level 4

Hello Thiago,

Thanks for the excellent post.  We had co-ordinated with the SAP Team to work from their end on the issues that we faced in the brtools.  We could see that the last night's backup was completed successfully.

Thanks again for your help.

Regards,

Jecintha

114's avatar
114
Level 4
4 years ago

Could you please explain how how the issue sorted out. I am also facing the same issue.