problem in doing backup in exchange 2010

Question

hi,
i need a help.
I have netbackup server version 7.5, my client is a windows server 2008 R2. Am running client agent version 6.5 on that machine.
Ms exchange 2010 has been configure on that and i want to backup all mailboxes from that server. My client is connected to my nbu server. am getting the following errors:
&nbsp;
12/20/2012 09:53:05 - Info nbjm (pid=7405748) starting backup job (jobid=60675) for client SVR-BBC-EX2010, policy MSExch_Full_Tape, schedule Full_Tape
12/20/2012 09:53:05 - Info nbjm (pid=7405748) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=60675, request id:{8647AF36-4A69-11E2-8F5F-56DB5D9D0000})
12/20/2012 09:53:05 - requesting resource Any
12/20/2012 09:53:05 - requesting resource nbk-prod1.NBU_CLIENT.MAXJOBS.SVR-BBC-EX2010
12/20/2012 09:53:05 - requesting resource nbk-prod1.NBU_POLICY.MAXJOBS.MSExch_Full_Tape
12/20/2012 09:53:06 - granted resource &nbsp;nbk-prod1.NBU_CLIENT.MAXJOBS.SVR-BBC-EX2010
12/20/2012 09:53:06 - granted resource &nbsp;nbk-prod1.NBU_POLICY.MAXJOBS.MSExch_Full_Tape
12/20/2012 09:53:06 - granted resource &nbsp;LTO546
12/20/2012 09:53:06 - granted resource &nbsp;IBM.ULT3580-HH5.000
12/20/2012 09:53:06 - granted resource &nbsp;nbk-prod1-hcart2-robot-tld-0
12/20/2012 09:53:06 - estimated 0 kbytes needed
12/20/2012 09:53:06 - Info nbjm (pid=7405748) started backup (backupid=SVR-BBC-EX2010_1355982786) job for client SVR-BBC-EX2010, policy MSExch_Full_Tape, schedule Full_Tape on storage unit nbk-prod1-hcart2-robot-tld-0
12/20/2012 09:53:07 - started process bpbrm (pid=11599878)
12/20/2012 09:53:11 - connecting
12/20/2012 09:53:11 - Info bpbrm (pid=11599878) SVR-BBC-EX2010 is the host to backup data from
12/20/2012 09:53:11 - Info bpbrm (pid=11599878) reading file list from client
12/20/2012 09:53:13 - Info bpbrm (pid=11599878) starting bpbkar on client
12/20/2012 09:53:13 - connected; connect time: 0:00:00
12/20/2012 09:53:14 - Info bpbkar (pid=0) Backup started
12/20/2012 09:53:14 - Info bpbrm (pid=11599878) bptm pid: 11862052
12/20/2012 09:53:14 - Error bpbrm (pid=11599878) from client SVR-BBC-EX2010: ERR - Microsoft Exchange Messaging API and Collaboration Data Objects package is required for Mailbox level backup and restore. This package can be found on the Microsoft Web Site.
12/20/2012 09:53:14 - Info bptm (pid=11862052) start
12/20/2012 09:53:14 - Info bptm (pid=11862052) using 65536 data buffer size
12/20/2012 09:53:14 - Warning bptm (pid=11862052) could not set TCP_NODELAY on socket 0, errno = 22
12/20/2012 09:53:14 - Info bptm (pid=11862052) using 30 data buffers
12/20/2012 09:53:14 - Info bptm (pid=11862052) start backup
12/20/2012 09:53:14 - Error bptm (pid=5963798) system call failed - A connection with a remote socket was reset by that socket. (at child.c.1298)
12/20/2012 09:53:14 - Info bptm (pid=11862052) backup child process is pid 5963798
12/20/2012 09:53:14 - Info bptm (pid=11862052) Waiting for mount of media id LTO546 (copy 1) on server nbk-prod1.
12/20/2012 09:53:14 - mounting LTO546
12/20/2012 09:53:15 - Error bptm (pid=5963798) unable to perform read from client socket, connection may have been broken
12/20/2012 09:54:02 - Info bptm (pid=11862052) media id LTO546 mounted on drive index 0, drivepath /dev/rmt0.1, drivename IBM.ULT3580-HH5.000, copy 1
12/20/2012 09:54:02 - mounted LTO546; mount time: 0:00:48
12/20/2012 09:54:02 - positioning LTO546 to file 1
12/20/2012 09:54:06 - positioned LTO546; position time: 0:00:04
12/20/2012 09:54:06 - begin writing
12/20/2012 09:54:14 - Info bptm (pid=11862052) EXITING with status 42 &lt;----------
12/20/2012 09:54:14 - Error bpbrm (pid=11599878) could not send server status message
12/20/2012 09:54:16 - Info bpbkar (pid=0) done. status: 42: network read failed
12/20/2012 09:54:16 - end writing; write time: 0:00:10
network read failed &nbsp;(42)
&nbsp;
I really need help to sort out this problem as i have no backup of this server.
&nbsp;
Please help me out, if someone know how to resolve that issue.
&nbsp;
thanks

marianne · Accepted Answer

The error message tells you exactly what is wrong:

You cannot use the backup directive for Database Availability Groups for an Exchange Standalone backup

As per previous posts - if you have a Standalone Exchange Server, the Backup Selection must be:
	Microsoft Information Store:\
Please take your time and go through the manual and videos.....

marianne · Answer

my client is a windows server 2008 R2. Am running client agent version 6.5 on that machine.

Upgrade your Client to 7.5.
Exchange 2010 is only supported as from NBU 7.0 plus NBU 6.5 has reached EOSL on 3 October 2012.

kamalbhuttoo · Answer

thanks for the reply.&nbsp;
am downloading the agents. will let you know if problem has been solved.
I got another quest plz.
I want to backup all my mailboxes and seperately the whole system to replicate it on another machine if this fails. can you please tell me what backup selections i have to select for both types?
&nbsp;

shaun_taylor · Answer

If you want to back up all Exchange databases on a standalone server, you can use the "Microsoft Information Store:\" directive. If you're backing up&nbsp;databases in a DAG, you can simply use the "Microsoft Exchange Database Availability Groups:\" directive and NetBackup will determine which servers to use in the DAG depending on how you configure the Microsoft Exchange attributes in the policy.
With either of the above, you can enable "Allow multiple data streams" in the policy if you want the backups to be broken down into different streams for each database, or you could use the NEW_STREAM directive to customise how this is done - otherwise they will all be backed up together.
As far as I know, you would need a seperate MS-Windows policy for backing up other data on the server.

marianne · Answer

I agree with Shaun about the Exchange policy.
	Please bear in mind that mailboxes can no longer be backed up separately with Exchange 2010.
	You need to configure GRT backup in order to enable individual mailbox/item restore.
	You may want to read through NBU for Exchange manual&nbsp;for detailed info.&nbsp;
For the MS-Windows policy, put ALL_LOCAL_DRIVES in backup selection.
	Create Exclude List to exclude location of Exchange databases from the filesystem backup.

kamalbhuttoo · Answer

Thank you marianne for your help.&nbsp;
Tha network error was gone after installing the netbackup client 7.5.&nbsp;
My major issue is the backup selection now.&nbsp;
Can you please provide me with a short step wise procedure to configure GRT.
my server is on citrix xen server, therefore extend your help regarding the backup selection. Am selecting all the specified solutions but am getting this error:
&nbsp;
1: (72) the client type is incorrect in the configuration database&nbsp;
&nbsp;
&nbsp;and&nbsp;
&nbsp;

12/24/2012 15:25:07 - estimated 0 kbytes needed
	12/24/2012 15:25:07 - Info nbjm (pid=7405748) started backup (backupid=SVR-BBC-EX2010_1356348306) job for client SVR-BBC-EX2010, policy MSExch_Full_Tape, schedule Full_Tape on storage unit nbk-prod1-hcart2-robot-tld-0
	12/24/2012 15:25:07 - started process bpbrm (pid=13500500)
	12/24/2012 15:25:14 - Error bpbrm (pid=13500500) This type of backup is not supported on this version of Exchange
	12/24/2012 15:25:15 - Info bpbkar (pid=0) done. status: 72: the client type is incorrect in the configuration database
	12/24/2012 15:25:15 - end writing
	the client type is incorrect in the configuration database &nbsp;(72)
	&nbsp;
	Please help me out.
	&nbsp;
	Thanks&nbsp;
	&nbsp;
	Kamal

&nbsp;

Forum Discussion

problem in doing backup in exchange 2010

11 Replies

Related Content

Problem backup Exchange / problema com backup Exchange.

Exchange 2013 DAG backup

Problem archiving from Exchange 2013

where i can get Exchange Mailbox Analyzer

Problem clean

Recent Discussions

command: bperror

MS-SharePoint policy restore error (2804) .

How to restore a backup

How to configure RBAC

10 years old netbackup appliance database service down, ssl certification out date