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systemadm's avatar
systemadm
Level 3
14 years ago

backup- \\servername\E media mount failed

Hi guys I've found a lot about this topic but not found one that descripes my problem. I keep getting the error media mount failed \\servername\E. It seems to happen on random occasions and with diff...
12.x and Earlier
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Backing Up
Backup and Recovery
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  • CraigV's avatar
    CraigV
    14 years ago

    Hi there,

     

    And if you create a temporary selection list with the E:\ in only, does it give you the same error?

    That said, take a look at the TN below...it shows how to ENABLE automatic cancellation of a job. Maybe you need to take a look at disabling the feature and seeing what happens.

    http://www.symantec.com/business/support/index?page=content&id=TECH24337

     

    I take it there is no AV scanning that drive?

     

    Thanks!

Kenny-Knows-Stu's avatar
Kenny-Knows-Stu
Level 4
14 years ago

This could happen if you job spans to multiple tapes and it requires the 2nd tape to be an overwritable tape sometimes its able to find it and sometimes its not and that results in job failure

In you senario, if you are backing up to 1 tape every day and i hope you are repeating this process every week

Assuming 1 day worth of backup fits in 1 tape

My sugguestion to you will be

Create a media set name it "Daily" 

Keep the overwrite protection period of :6 days and keep the append period of 0 days

Set the job properties to overwrite instead of append else overwrite 

Move all the tape to the scratch media before the job begins and start the job 

 

This will overwrite the tape, protect them for 6 days and overwrite again.