Backups failing with EC811
- 11 years ago
Server access denied
csprd130g.sldc.sbc.com is not a media server either
A couple of lines above this you will see this error as well, right?
csprd130g.sldc.sbc.com is not a master server
You are missing
SERVER = csprd130g.sldc.sbc.com
in the first line of bp.conf on the Media/client
If you decide to work with FQDN, you need to use it everywhere - in hosts files, in bp.conf, etc.
csprd130g.sldc.sbc.com != csprd130g or any other variation of hostnames.
dbclient tells us that the master does not recognize the client as a server:
server exited with status 37: operation requested by an invalid server
Check bp.conf and /etc/hosts entries on the master server.
NBU daemons need to be restarted on the master when SERVER or MEDIA_SERVER entries are added to bp.conf.Verify hostname lookup between master as media server:
On master:
bpclntcmd -hn cipk104-ebr.sldc.sbc.com
bpclntcmd -ip <media-IP>On Media/client:
bpclntcmd -self
bpclntcmd -hn csprd130.sldc.sbc.com
bpclntcmd -ip <master-IP>
bpclntcmd -pnHerewith my own experience with status 811:
https://www-secure.symantec.com/connect/forums/811-error-new-media-server#comment-5590721
https://www-secure.symantec.com/connect/forums/netbackup-655-media-server-problems#comment-3702681