scottm1
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Joined 13 years ago
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Error installing Symantec System Recovery
Hello, I am trying to install symantec system recovery 2011. The server already has a previous version of backup exec system recovery installed. It also has endpoint installed. I received a warning that I had to remove the previous version of system recovery. Sadly, I cannot remove the previous version due to an error in the uninstall process. Hence I followed this article http://www.symantec.com/docs/TECH66685. I then proceeded withe install and received this message. file c:\program files (x86)\symantec\backup exec system recovery\agent\spnregister.dll can not be found. Make sure the file is on target system or installed already. I'm going around in a loop. Any suggestions. Scot