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Nayabsk's avatar
Nayabsk
Level 6
11 years ago

Most of my drives down and tapes frozen backups failing with errors 830 , 252

Hi All,   Please help me to fix this situation as all my backups failing with error 830 and 252. where i can see most of the Drives Down and Tapes Frozen.   Thanks, Nayab
  • Marianne's avatar
    11 years ago

    The robot 'move medium' errors along with the sense key errors is the reason for failures.

    If you test tape movement with robtest it will confirm that this is robot issue. 
    See :
    Robtest commands that can be used to test the SCSI functionality of a robot
    http://www.symantec.com/docs/TECH83129

    and

    Troubleshooting Robot or Drive Issues in NetBackup
    http://www.symantec.com/docs/TECH169477