Forum Discussion

Haytham_Helmy's avatar
Haytham_Helmy
Level 4
11 years ago

netbackup 7.6.0.1 can't detect Storagetek SL150 robot but can detect its tape drive as standalone

hello i have a NetBackup 7.6.0.1 installed on a Sparc T4-2 server running Solaris for Sparc .. and there is a tape library StorageTek SL150 connected to it with fiber cable ...the tape library has...
7.6
Backup and Recovery
Library Expansion Option
Managing Backup Devices
NetBackup
Solaris
  • Marianne's avatar
    Marianne
    11 years ago

    Duplicate of netbackup can see only the tape drive as a stand alone tape drive 
    Just a bit more info here...

    I don't see the robot in cfgadm output. Maybe because of these messages at boot time:

    Jul 15 20:25:04 oraapps.senyoritaag.com genunix: [ID 483743 kern.info] /scsi_vhci/sgen@g500104f000cd058a (sg4) multipath status: degraded: path 11 fp6/sgen@w500104f000cd058b,1 is online 

    Can you tell us why we are seeing this multipath status: degraded message?

    We can try and help you to rebuild sg drivers as I have done in the other post, but as long as cfgadm is not seeing the robot, it seems we are wasting our time.

    Seems the problem is between OS and hba driver.
    Nothing we do from NBU side will fix this.

Marianne's avatar
Marianne
Level 6
11 years ago

Duplicate of netbackup can see only the tape drive as a stand alone tape drive 
Just a bit more info here...

I don't see the robot in cfgadm output. Maybe because of these messages at boot time:

Jul 15 20:25:04 oraapps.senyoritaag.com genunix: [ID 483743 kern.info] /scsi_vhci/sgen@g500104f000cd058a (sg4) multipath status: degraded: path 11 fp6/sgen@w500104f000cd058b,1 is online 

Can you tell us why we are seeing this multipath status: degraded message?

We can try and help you to rebuild sg drivers as I have done in the other post, but as long as cfgadm is not seeing the robot, it seems we are wasting our time.

Seems the problem is between OS and hba driver.
Nothing we do from NBU side will fix this.