Forum Discussion

abhas_mangal's avatar
abhas_mangal
Level 3
15 years ago

Tape Drive Error

Hi Guys, I am facing below errors when tape is trying to mount in tape drives: Jul  4 11:53:09 backup-1 ltid[15809]: [ID 187945 daemon.error] Request for media ID 0590L3 is being rejected becau...
7.1.x and Earlier
Backup and Recovery
Error messages
NetBackup
Solaris
Troubleshooting
  • Marianne's avatar
    Marianne
    15 years ago

    sgscan sees the robot fine:

    dev/sg/c1t0l0: Changer: "QUANTUM PX500"

    Please test with robtest - it does not use or need tldcd. It can even be used with NBU completely down.

    Also, when adding VERBOSE to vm.conf, create the following log directories:
    (Extract from http://seer.entsupport.symantec.com/docs/243778.htm - old, but most of it still valid)

    • /usr/openv/volmgr/debug/daemon - Debug information on the vmd, oprd, and rdevmi daemons (vmd handles authentication for shared storage option (SSO) drive registration by other media servers, in addition to global device database synchronization events, such as using the Device Auto-Discovery Wizard).
    • /usr/openv/volmgr/debug/ltid - Debug information for the ltid daemon.
    • /usr/openv/volmgr/debug/reqlib - Debug information of the tldd, tldcd, and related daemons.

    If /var/adm/messages does not give info, reqlib log should help with troubleshooting.

    Please also confirm your NBU patch level?

Marianne's avatar
Marianne
Level 6
15 years ago

sgscan sees the robot fine:

dev/sg/c1t0l0: Changer: "QUANTUM PX500"

Please test with robtest - it does not use or need tldcd. It can even be used with NBU completely down.

Also, when adding VERBOSE to vm.conf, create the following log directories:
(Extract from http://seer.entsupport.symantec.com/docs/243778.htm - old, but most of it still valid)

  • /usr/openv/volmgr/debug/daemon - Debug information on the vmd, oprd, and rdevmi daemons (vmd handles authentication for shared storage option (SSO) drive registration by other media servers, in addition to global device database synchronization events, such as using the Device Auto-Discovery Wizard).
  • /usr/openv/volmgr/debug/ltid - Debug information for the ltid daemon.
  • /usr/openv/volmgr/debug/reqlib - Debug information of the tldd, tldcd, and related daemons.

If /var/adm/messages does not give info, reqlib log should help with troubleshooting.

Please also confirm your NBU patch level?