Forum Discussion

tarmizi's avatar
tarmizi
Level 5
11 years ago

the specified policy does not exist in the configuration database(230)

hi all, I am having an issue here with my customer's Master Server. It appears that error "the specified policy does not exist in the configuration database(230)"  kept coming even I have delete t...
7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    11 years ago

    Seems there is a user-directed backup or database backup started on a client.

    To find out where exactly the request is coming from, ensure bprd log folder exists on the master server.
    If not, create the folder under netbackup/logs and restart NetBackup Request service. 

    Next time this error is seen, check the bprd log to see where the request is coming from (IP address or client hostname).
    Speak to server owner to see if there is anything on the client that starts user/database backup automatically (e.g. Windows Task scheduler or Unix/Linux crontab).

Marianne's avatar
Marianne
Level 6
11 years ago

Seems there is a user-directed backup or database backup started on a client.

To find out where exactly the request is coming from, ensure bprd log folder exists on the master server.
If not, create the folder under netbackup/logs and restart NetBackup Request service. 

Next time this error is seen, check the bprd log to see where the request is coming from (IP address or client hostname).
Speak to server owner to see if there is anything on the client that starts user/database backup automatically (e.g. Windows Task scheduler or Unix/Linux crontab).