BERetrieve search function DOES NOT WORK!
I am really frustrated with CPS. Just rolled out 12, which finally seems to work - at least from the snapshot point of view. However, Symantec have STILL NOT SOLVED THE BETRIEVE SEARCH PROBLEM! If I ...
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Still no fix for this so I logged yet another call (my third) with Symantec and got the official party line: 'It is a known problem and is being worked on.' SINCE DECEMBER 2007!!!???
I again demanded an escalation and a call back from a second-level engineer. I am not holding my breath - I am still awaiting a call back from 10th December 2008!
Truly appalling customer service and support from Symantec.
I again demanded an escalation and a call back from a second-level engineer. I am not holding my breath - I am still awaiting a call back from 10th December 2008!
Truly appalling customer service and support from Symantec.
