Forum Discussion
Hello,
Nobody can help me please ?
Have a good day.
- davidmoline4 years agoLevel 6
Can you eloborate on what the problem is - your description doesn't really help. Is the certificate you installed not valid or is OpsCenter not running?
Was OpsCenter working before you updated the SSL certificate? Is it running now?
Were there any issues/errors when you followed the instructions from the article you mentioned?
Is OpsCenter running (all components) - if the server is Windows there are 4 services that should be running.
Cheers
David- thomasv_dtp_lp4 years agoLevel 3
Hi davidmoline
Thank you for your help.
The OPScenter is not running.
Yes, he was opertional before update.
No issue on the article but OPScenter is unrecheable.
The 4 services are started.
Therefore, the OPScenter can't be joined with an internet browser.
Cheers,
Benjamin
- davidmoline4 years agoLevel 6
WHen you say unreachable, can you ping the server? You say the 4 services are running, when you try to browse to https://opscenter_server - what happens? Does it timeout, does it say unreachable, or something else?
I think you should provide some logs so we can see what might be wrong. These ones please (save as text files and attach to your reply):
<INSTALL_PATH>\OpsCenter\server\db\log\server.log
<INSTALL_PATH>\OpsCenter\server\logs\OpsCenterSrvService.<YYYY-MM-DD>.log - the most recent one only.
<INSTALL_PATH>\OpsCenter\gui\logs\OpsCenterWebSrvService<YYYY-MM-DD>.log - the most recent one only.Then can you also provide the output from the command (run in a command prompt windows) "netstat -an | findstr 443"
Thanks
David
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