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amou's avatar
amou
Level 3
11 years ago

Restore error(2850)

Failed to restore. Someone please help me.

25.03.2014 12:43:53 - begin Restore
25.03.2014 12:44:08 - 1 images required
25.03.2014 12:44:08 - media 2171L4 required
25.03.2014 12:44:08 - media 4291L4 required
25.03.2014 12:44:08 - media 4293L4 required
25.03.2014 12:44:08 - media 4300L4 required
25.03.2014 12:44:08 - media 4281L4 required
25.03.2014 12:44:08 - media 2306L4 required
25.03.2014 12:44:09 - restoring image fs00_1394665199
25.03.2014 12:44:09 - Info bpbrm(pid=14972) fs00 is the host to restore to     
25.03.2014 12:44:09 - Info bpbrm(pid=14972) telling media manager to start restore on client    
25.03.2014 12:44:10 - Info bpbrm(pid=10428) fs00 is the host to restore to     
25.03.2014 12:44:10 - Info bpbrm(pid=10428) start tar32 on client        
25.03.2014 12:44:10 - Info tar32(pid=12292) Restore started.          
25.03.2014 12:44:10 - connected
25.03.2014 12:44:11 - Info bptm(pid=12000) Waiting for mount of media id 4291L4 (copy 1) on server ba01.
25.03.2014 12:44:11 - started process bptm (12000)
25.03.2014 12:44:11 - mounting 4291L4
25.03.2014 12:44:11 - Info bptm(pid=12000) INF - Waiting for mount of media id 4291L4 on server ba01 for reading.
25.03.2014 12:44:11 - requesting resource 4291L4
25.03.2014 12:44:11 - granted resource 4291L4
25.03.2014 12:44:11 - granted resource IBM.ULTRIUM-TD4.003
25.03.2014 12:44:53 - mounted; mount time: 00:00:42
25.03.2014 12:44:53 - Info bptm(pid=12000) 4291L4           
25.03.2014 12:44:53 - Info bptm(pid=12000) INF - Waiting for positioning of media id 4291L4 on server ba01 for reading.
25.03.2014 12:44:53 - positioning 4291L4 to file 11
25.03.2014 12:46:31 - positioned 4291L4; position time: 00:01:38
25.03.2014 12:46:31 - begin reading
25.03.2014 12:46:33 - Info ndmpagent(pid=12292) INF - Restoring NDMP files from /root_vdm_3/Apen/Brukere/lija/DOK/vFlexi/ to [See line below] 
25.03.2014 12:46:33 - Info ndmpagent(pid=12292) INF - Restoring NDMP files from [See line above] to /\\fs00/brukere/lija/DOK/Restore 
25.03.2014 12:46:33 - Info ndmpagent(pid=12292) DAR enabled          
25.03.2014 12:46:34 - current media 4291L4 complete, requesting next resource IBM.ULTRIUM-TD4.003:4300L4
25.03.2014 12:48:46 - Info bptm(pid=12000) Waiting for mount of media id 4300L4 (copy 1) on server ba01.
25.03.2014 12:48:46 - started process bptm (12000)
25.03.2014 12:48:46 - mounting 4300L4
25.03.2014 12:48:46 - Info bptm(pid=12000) INF - Waiting for mount of media id 4300L4 on server ba01 for reading.
25.03.2014 12:48:46 - granted resource 4300L4
25.03.2014 12:48:46 - granted resource IBM.ULTRIUM-TD4.003
25.03.2014 12:49:27 - mounted; mount time: 00:00:41
25.03.2014 12:49:27 - Info bptm(pid=12000) 4300L4           
25.03.2014 12:49:27 - Info bptm(pid=12000) INF - Waiting for positioning of media id 4300L4 on server ba01 for reading.
25.03.2014 12:49:27 - positioning 4300L4 to file 1
25.03.2014 12:49:27 - positioned 4300L4; position time: 00:00:00
25.03.2014 12:51:38 - Error ndmpagent(pid=12292) fs00: Permission denied to restore on Root fs    
25.03.2014 12:51:39 - Info ndmpagent(pid=12292) fs00: server_archive: emctar vol 1, 1 files, 131072 bytes read, 0 bytes written
25.03.2014 12:51:39 - Error ndmpagent(pid=12292) NDMP restore failed from path /root_vdm_3/Apen/Brukere      
25.03.2014 12:51:39 - Info ndmpagent(pid=12292) done. status: 5: the restore failed to recover the requested files 
25.03.2014 12:51:39 - end reading; read time: 00:05:08
25.03.2014 12:51:39 - Error bpbrm(pid=14972) could not open event Global\NetBackup BPBRM Media Ready Event 10428, The system cannot find the file specified.
25.03.2014 12:51:39 - Info bpbrm(pid=14972) media manager for backup id fs00_1394665199 exited with status 0: the requested operation was successfully completed
25.03.2014 12:51:39 - Error bpbrm(pid=14972) could not open event Global\NetBackup BPBRM Normal Exit Event 10428, The system cannot find the file specified.
25.03.2014 12:51:39 - Info bpbrm(pid=14972) child done, status 5        
25.03.2014 12:51:39 - restored image fs00_1394665199 - (the restore failed to recover the requested files(5)); restore time 00:07:30
25.03.2014 12:51:39 - end Restore; elapsed time: 00:07:46
Restore error(2850)

7.5
Backup and Recovery
NetBackup
Restore
Windows Server (2003-2008)
  • SymTerry's avatar
    SymTerry
    11 years ago

    Hello

    Your getting "Permission denied to restore on Root fs", have you checked to make sure the credientials are good?

    Also look at TECH39066. What is the NDMP device your restoing to?

     

3 Replies

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  • SymTerry's avatar
    SymTerry
    Level 6
    11 years ago

    Hello

    Your getting "Permission denied to restore on Root fs", have you checked to make sure the credientials are good?

    Also look at TECH39066. What is the NDMP device your restoing to?

     

  • Will_Restore's avatar
    Will_Restore
    Level 6
    11 years ago

    Good catch.  If it's Celerra, see this EMC document:

    https://community.emc.com/docs/DOC-25203

  • amou's avatar
    amou
    Level 3
    11 years ago

    I changed the destination from /root_vdm_3/Apen/Brukere/lija/DOK/vFlexi/restore to
    \\fs00\Apen/Brukere\lija/DOK\vFlexi/restore
    When i try to browse the destination i get error " Unable to connect to NetBackup host fs00"

    26.03.2014 08:59:02 - begin Restore
    26.03.2014 08:59:03 - 1 images required
    26.03.2014 08:59:03 - media 2171L4 required
    26.03.2014 08:59:03 - media 4291L4 required
    26.03.2014 08:59:03 - media 4293L4 required
    26.03.2014 08:59:03 - media 4300L4 required
    26.03.2014 08:59:03 - media 4281L4 required
    26.03.2014 08:59:03 - media 2306L4 required
    26.03.2014 08:59:03 - restoring image fs00_1394665199
    26.03.2014 08:59:04 - Info bpbrm(pid=13200) fs00 is the host to restore to     
    26.03.2014 08:59:04 - Info bpbrm(pid=13200) telling media manager to start restore on client    
    26.03.2014 08:59:05 - Info bpbrm(pid=15140) fs00 is the host to restore to     
    26.03.2014 08:59:05 - Info bpbrm(pid=15140) start tar32 on client        
    26.03.2014 08:59:05 - Info tar32(pid=14868) Restore started.          
    26.03.2014 08:59:05 - connected
    26.03.2014 08:59:05 - Info bptm(pid=8472) Waiting for mount of media id 4291L4 (copy 1) on server ba01.
    26.03.2014 08:59:05 - started process bptm (8472)
    26.03.2014 08:59:05 - mounting 4291L4
    26.03.2014 08:59:05 - Info bptm(pid=8472) INF - Waiting for mount of media id 4291L4 on server ba01 for reading.
    26.03.2014 08:59:05 - requesting resource 4291L4
    26.03.2014 08:59:05 - granted resource 4291L4
    26.03.2014 08:59:05 - granted resource IBM.ULTRIUM-TD4.000
    26.03.2014 08:59:42 - mounted; mount time: 00:00:37
    26.03.2014 08:59:42 - Info bptm(pid=8472) 4291L4           
    26.03.2014 08:59:42 - Info bptm(pid=8472) INF - Waiting for positioning of media id 4291L4 on server ba01 for reading.
    26.03.2014 08:59:42 - positioning 4291L4 to file 11
    26.03.2014 09:01:20 - positioned 4291L4; position time: 00:01:38
    26.03.2014 09:01:20 - begin reading
    26.03.2014 09:01:21 - Info ndmpagent(pid=14868) INF - Restoring NDMP files from /root_vdm_3/Apen/Brukere/lija/DOK/vFlexi/ to [See line below] 
    26.03.2014 09:01:21 - Info ndmpagent(pid=14868) INF - Restoring NDMP files from [See line above] to /root_vdm_3/Apen/Brukere/lija/DOK/vFlexi/restore 
    26.03.2014 09:02:36 - Error ndmpagent(pid=14868) ndmp_data_connect_v3 failed, status = -1 (-1)      
    26.03.2014 09:02:36 - Error ndmpagent(pid=14868) NDMP restore failed from path /root_vdm_3/Apen/Brukere      
    26.03.2014 09:02:36 - Info ndmpagent(pid=14868) done. status: 25: cannot connect on socket     
    26.03.2014 09:02:37 - Info bpbrm(pid=13200) child done, status 25        
    26.03.2014 09:02:37 - Info bpbrm(pid=13200) sending message to media manager: STOP RESTORE fs00_1394665199    
    26.03.2014 09:02:37 - Info bpbrm(pid=13200) got ERROR 5 from media manager      
    26.03.2014 09:02:37 - restored image fs00_1394665199 - (the restore failed to recover the requested files(5)); restore time 00:03:34
    26.03.2014 09:02:37 - end Restore; elapsed time: 00:03:35
    Restore error(2850)