Forum Discussion

Seburau's avatar
Seburau
Level 3
8 years ago

Return tapes to the scratch pool

Hi I have Netbackup 7.7 with tape library MSL6480. There is a pool for SLP policy. Its name is 1month. There ara a few tapes in this pool with 1 or 2 valid images. So these tapes can not move to the...
7.7
Linux
  • Seburau's avatar
    Seburau
    8 years ago

    Solution is:

    1. Find out all expired tapes not in the scratch pool. (report Tape Summary in GUI)

    2. Find out backup id of images giving the problem (nbstlutil list -mediaid <media-id>).

    3. Remove images from SLP (bpexpdate -backupid <backup-id> -d 0 -force_not_complete).

    Thank Veritas Support for this solution.

    Thank Marianne and other peoples for help.

    Sorry for my English.

Seburau's avatar
Seburau
Level 3

Thank you Marianne for quick answer.

Here is output for one of these tapes:

NBEMMCMD, Version: 7.7
====================================================================
Media GUID: a14a996e-9811-11e3-8000-895426eccc40
Media ID: 6741L6
Partner: -
Media Type: HCART3
Volume Group: 000_00000_TLD
Application: Netbackup
Media Flags: 1
Description: Added by Media Manager
Barcode: 6741L6
Partner Barcode: --------
Last Write Host: nbu-s1
Created: 02/17/2014 14:25
Time Assigned: 11/07/2015 09:08
First Mount: 08/09/2014 00:08
Last Mount: 09/26/2016 13:04
Volume Expiration: -
Data Expiration: 12/08/2015 22:14
Last Written: 11/08/2015 01:22
Last Read: 09/26/2016 13:04
Robot Type: TLD
Robot Control Host: nbu-s1
Robot Number: 0
Slot: 10
Side/Face: -
Cleanings Remaining: -
Number of Mounts: 12
Maximum Mounts Allowed: 0
Media Status: FULL
Kilobytes: 3321985660
Images: 35
Valid Images: 2
Retention Period: 3
Number of Restores: 0
Optical Header Size Bytes: 1024
Optical Sector Size Bytes: 0
Optical Partition Size Bytes: 0
Last Header Offset: 6333562
Adamm Guid: 00000000-0000-0000-0000-000000000000
Rsm Guid: 00000000-0000-0000-0000-000000000000
Origin Host: NONE
Master Host: nbu-s1
Server Group: NO_SHARING_GROUP
Upgrade Conflicts Flag:
Pool Number: 5
Volume Pool: 1month
Previous Pool Name: Scratch
Vault Flags: -
Vault Container: -
Vault Name: -
Vault Slot: -
Session ID: -
Date Vaulted: -
Return Date: -
Media on Hold: 0
====================================================================
Command completed successfully.

I see that this tape has 2 valid images, but in GUI I see that all images on this tape are expired.

Marianne's avatar
Marianne
Level 6
8 years ago

List the image id's with Images on Tape report (or use 'bpimmedia -mediaid <media-id> -U' ).

When you have the image-id's, list the details with:

bpimagelist -backupid <image-id> -L

  • Marianne's avatar
    Marianne
    Level 6
    8 years ago

    Okay - forget about those commands.

    We see that the last image has already expired on 12/08/2015.

    Are there more tapes with this issue?
    Are Image Cleanup jobs running regularly?
    What happens if you run 
    bpexpdate -deassignempty 
    or 
    bpexpdate -deassignempty -force ? 

    We have seen similar posts here over the last couple of months but the users have simply disappeared without giving feedback to suggestions or log requests. For example Martin's suggestion to check verbose bptm log :
    https://vox.veritas.com/t5/NetBackup/Media-Expire/m-p/764249#M213655 

     

    • Seburau's avatar
      Seburau
      Level 3
      8 years ago

      There are more tapes with this issue.

      Image Cleanup job running every 3 hours

      nbu-s1:/usr/openv/netbackup/bin/admincmd # ./bpexpdate -deassignempty -m 6741L6
      Search for empty media that meet the following criteria:
      Media id: 6741L6

      Continue? y/n (n)y
      No media matching criteria were found to be deassigned.
      no entity was found
      nbu-s1:/usr/openv/netbackup/bin/admincmd # ./bpexpdate -deassignempty -m 6741L6 -force
      No media matching criteria were found to be deassigned.
      no entity was found

      • Marianne's avatar
        Marianne
        Level 6
        8 years ago

        Please run bpexpdate -deassignempty without -m option.

        Please have a look at the other post where Martin explains what to look for in bptm log. 
        Ensure the folder exists on media servers and increase logging level to 5 for an hour or so.
        Not need to stop/start anything to change logging level for bptm.

        Possibly a good idea to log a Support call as there are no known issues with NBU 7.7 and media expiration.