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muhanad_daher's avatar
muhanad_daher
Level 6
13 years ago

RMAN SCRIPT failed to backup

Dear Expert,

 

i have master server windows 2003 NBU 7.1.0.2 and Linux 2.6 client server 7.1.

There are an oracle installed on linux server and i take backup with RMAN script, but fail every time as bpbkar log file:


ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
   VxBSACreateObject: Failed with error:
   Server Status:  The robotic library is not available
channel ch08 disabled, job failed on it will be run on another channel
RMAN-03009: failure of backup command on ch10 channel at 01/15/2012 17:43:00
ORA-19506: failed to create sequential file, name="bk_1354_1_772652465", parms="
"

 

RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of release command at 01/16/2012 05:55:47
RMAN-06012: channel: ch08 not allocated 

 

In the activity monitor display status code 6

Any idea about this issue? and how can i solve this problem?
 

 


 

7.1.x and Earlier
Backing Up
Backup and Recovery
Error messages
Managing Backup Devices
NetBackup
Troubleshooting

5 Replies

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  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    "Server Status:  The robotic library is not available"

    Are normal filesystem backups working for this client?

    Are other backups working for the STU specified in the policy?

    You need all of these logs to troubleshoot database agent backups:

    On client: dbclient   (remember to 'chmod 777 dbclient' after creating folder).

    On master: bprd (restart NBU Request Service after creating folder)

    On media server: bptm and bpbrm

  • muhanad_daher's avatar
    muhanad_daher
    Level 6
    13 years ago

    Thank you Marianne for your reply,

     

    Are normal filesystem backups working for this client?

    yes, the backup for the files system is working normally.

     

    Are other backups working for the STU specified in the policy?

    No, the server is working alone for this policy.

     

    On client: dbclient (remember to 'chmod 777 dbclient' after creating folder)

    i have create the dbclient, but are bpbkar is not useful for this case

     

    i will reply you the logs file, thank you again ...

  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    bpbkar will only log filesystem backups.

    dbclient log is needed for rman backup. See Troubleshooting section of NBU for Oracle Admin Guide for UNIX, Windows, and Linux  http://www.symantec.com/docs/DOC3672 .

    In this instance the problem seems to be on the media server with the robot or the way the storage unit is created.

    About the Storage Unit (STU) for this policy - have you created a dedicated STU for this policy? No other policies using this STU?

  • Will_Restore's avatar
    Will_Restore
    Level 6
    13 years ago

    Recommended Action: Verify that the robot that is required by jobs is properly configured. If the error persists, the following logs may be useful in understanding the problem : The mds unified logging files (OID 143) from the master server at debug level 2.

    URL http://www.symantec.com/docs/HOWTO51711

  • muhanad_daher's avatar
    muhanad_daher
    Level 6
    13 years ago

    Thank you Marianne,

     

    Sure there are many policies use the same STU and work normally, and i use the same media server for different servers and work noramlly too.

    thank you for your explanation about the logs file, i have it, and realy that was useful.

    i trying till now to solve the problem, and i will provide the logs in other replay.

     

    Thank You All ...