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siri416's avatar
siri416
Level 4
12 years ago

Robot is showing as not enabled in Devices-Robots

After some migrations , we lost connectivity to Robot . When we checked in Devices-->Robots,the particular robot is showing not enabled ,(Enable = no) Mediaserver os - linux how to enable Robot...
  • Mark_Solutions's avatar
    12 years ago

    Have you run the device configuration wizard against this?

    Sometimes it just cannot detect the type of robot but during the device wizard when it shows the robot you can select it and choose properties and then select its type and enable it - usually down to it serialisation

    You may then have to place the drives into the correct slots too which is an art in itself but usually the first shown goes to the top slot etc.

    Worth a try?