Forum Discussion

karentv11's avatar
karentv11
Level 3
4 years ago

SAN Client: Support for different kernel versions on Linux Fibre Transport Media servers

Hi all,

I am currently going through the Veritas procedure to configuring SAN client and Fibre Transport mode. I need to start nbhba mode on Linux and use the command:

/usr/openv/netbackup/bin/admincmd/nbftsrv_config -nbhba
 

When I use this command, I get the error: "kernel is unknown or not supported, exiting."

From this article, I saw that there were other supported kernel versions: https://www.veritas.com/support/en_US/article.100021571

The problem is that there doesn't seem to be any support for Red Hat Enterprise Linux 8 kernels, which is the kernel that my RHEL 8 backup host is using:

I tried to create a symbolic link for the "closest version" kernel, but it says in the guide: "It should be noted that the first three dot separated numbers, such as 2.6.9 or 2.6.16, must match. ", so this will not work.  

Does anyone have a workaround for this issue?

 

8.3.x
Linux
  • davidmoline's avatar
    davidmoline
    4 years ago

    Hi karentv11 

    Yes - use a backup host with a supported operating system as per the HCL (i.e. use RHEL 7).

    I can say that support for RHEL 8 (and SUSE 15) is in the works, but I am unable to say when this support might be available. 

    David

  • davidmoline's avatar
    davidmoline
    Level 6
    4 years ago

    Hi karentv11 

    Yes - use a backup host with a supported operating system as per the HCL (i.e. use RHEL 7).

    I can say that support for RHEL 8 (and SUSE 15) is in the works, but I am unable to say when this support might be available. 

    David

  • rasulk's avatar
    rasulk
    Level 1
    3 years ago

    I have same problem

    Netbackup version: 9.0.0.1

     

    [root@computer admincmd]# ./nbftsrv_config -nbhba
    Unsupported kernel revision: 4.18.0-305.3.1.el8_4.x86_64

    [root@computer driver]# ls -l
    total 12060
    -rw-r--r--. 1 root root 3372616 Mar 30 14:01 lancerg6_A12.8.340.8.grp
    -r-xr--r--. 1 root bin 396016 Mar 30 14:01 ql2300_stub.ko.2.6.18-128.el5
    -r-xr--r--. 1 root bin 396016 Mar 30 14:01 ql2300_stub.ko.2.6.18-164.el5
    -r-xr--r--. 1 root bin 396016 Mar 30 14:01 ql2300_stub.ko.2.6.18-194.el5
    -r-xr--r--. 1 root bin 396392 Mar 30 14:01 ql2300_stub.ko.2.6.18-8.el5
    -r-xr--r--. 1 root bin 396248 Mar 30 14:01 ql2300_stub.ko.2.6.18-92.el5
    -r-xr--r--. 1 root bin 487608 Mar 30 14:01 ql2300_stub.ko.2.6.32-71.el6.x86_64
    -r-xr--r--. 1 root bin 345259 Mar 30 14:01 ql2300_stub.ko.2.6.9-55.ELsmp
    -r-xr--r--. 1 root bin 547281 Mar 30 14:01 ql2300_stub.ko.3.10.0-123.el7.x86_64
    lrwxrwxrwx. 1 root root 36 Mar 29 12:13 ql2300_stub.ko.4.18.0-305.3.1.el8_4.x86_64 -> ql2300_stub.ko.3.10.0-123.el7.x86_64
    -r-xr--r--. 1 root bin 212744 Mar 30 14:01 ql2500-firmware-8.04.00.bin
    -r-xr--r--. 1 root bin 1837 Mar 30 14:01 ql2500-firmware-8.04.00-LICENSE
    -r-xr--r--. 1 root bin 404692 Mar 30 14:01 ql2700-firmware-8.07.10.bin
    drwxr-xr-x. 2 root bin 4096 Mar 30 14:01 scst
    -r-xr--r--. 1 root bin 349860 Mar 30 14:01 windrvr6.ko.2.6.18-128.el5
    -r-xr--r--. 1 root bin 349860 Mar 30 14:01 windrvr6.ko.2.6.18-164.el5
    -r-xr--r--. 1 root bin 349860 Mar 30 14:01 windrvr6.ko.2.6.18-194.el5
    -r-xr--r--. 1 root bin 349860 Mar 30 14:01 windrvr6.ko.2.6.18-8.el5
    -r-xr--r--. 1 root bin 349860 Mar 30 14:01 windrvr6.ko.2.6.18-92.el5
    -r-xr--r--. 1 root bin 849514 Mar 30 14:01 windrvr6.ko.2.6.32-71.el6.x86_64
    -r-xr--r--. 1 root bin 317798 Mar 30 14:01 windrvr6.ko.2.6.9-34.ELsmp
    -r-xr--r--. 1 root bin 319674 Mar 30 14:01 windrvr6.ko.2.6.9-55.ELsmp
    -r-xr--r--. 1 root bin 887051 Mar 30 14:01 windrvr6.ko.3.10.0-123.el7.x86_64
    -r-xr--r--. 1 root bin 824352 Mar 30 14:01 windrvr6.ko.3.10.0-862.el7.x86_64
    lrwxrwxrwx. 1 root root 33 Mar 29 12:14 windrvr6.ko.4.18.0-305.3.1.el8_4.x86_64 -> windrvr6.ko.3.10.0-862.el7.x86_64

  • Willyanglong's avatar
    Willyanglong
    Level 3
    5 months ago

    netbackup 10.4.0.1 with RHCK 8.10 4.18.0-553.5.1.el8_10.x86_64

    Even  Software Compatibility List - NetBackup (10.0 - 10.x.x)  tell me support for RHEL8.

     

    # /usr/openv/netbackup/bin/admincmd/nbftsrv_config
    Installing the Jungo WinDriver and Fibre Transport Server.
    Your operating system version (4.18.0-553.5.1.el8_10.x86_64) may not be supported.