Forum Discussion

pkvyas1983's avatar
pkvyas1983
Level 4
13 years ago

Shadow copy component failed with 71 error.

Hi All, I our backup environment some of window servers backup failed with shadow copy component failed with 71 error code "none of file exist in the file list " & other window servers shadow copy ...
7.1.x and Earlier
Backup and Recovery
Error messages
NetBackup
  • Bonga_Nozibele's avatar
    Bonga_Nozibele
    13 years ago

    As Rohit has highlighted...if any of the VSS writers are in an "error" state..it is likely that you'll have problems backing up the Shadow Copy Components. To resolve this you'll have to re-register the VSS writers(on the client giving issues) and reboot the server. Once done verify(by running the "vssadmin list writers") that none of the writers are in "error" status and try running the backup again.

pkvyas1983's avatar
pkvyas1983
Level 4
13 years ago

Hi Mark,

Thanks for reply.

Its a window 2003 SP2, Other backup streams of this client passed except shedow copy component.

Selection set is ALL_LOCAL_DRIVE

In other setup one server is also master & media server & Netbackup version is 6.0 MP7.

At the time of self backup only shadow copy component backup stream failed with 71 error.

Please suggest.