SLP duplications are not starting after activating

Seems the default is 2 hours if the initial 3 attempts have failed.

Extract from Admin Guide for Windows, I  http://www.symantec.com/docs/TECH127079 :

IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
All copies must be completed in a lifecycle. If necessary, NetBackup initially tries
three times to duplicate an image to a duplication destination. The limit prevents
NetBackup from retrying too frequently. If, after three tries, the copy is still
unsuccessful, this parameter indicates how long NetBackup waits before an image
copy is added to the next duplication job. (The
DUPLICATION_SESSION_INTERVAL_MINUTES parameter determines the
frequency.)
The NetBackup administrator may need more than two hours (the default) to solve
the problem. Alternatively, the administrator can temporarily de-activate a
lifecycle using nbstlutil.
Default: 2 hours. Minimum: 1 hour.

PS: Nothing wrong with your English!

Thanks for your quick answer!

I have checked and couldnt find any jobs running or completed. Could this be a problem? Because it is already more than 12 hours passed since i activated them, but no jobs are running. i found that backup jobs are running. is this could be cause of the issue. Is SLP runs duplication while backups are running?

Status of the SLP has changed. Please help. It is now showing as NOT STARTED.

Image _1325026351 for Lifecycle _SLP is IN_PROCESS|INACTIVE
Image _1325314805 for Lifecycle _SLP is IN_PROCESS
Image _1325314808 for Lifecycle _SLP is IN_PROCESS
Image _1325314809 for Lifecycle _SLP is IN_PROCESS
Image _1325919606 for Lifecycle _SLP is IN_PROCESS
Image _1325919607 for Lifecycle _SLP is IN_PROCESS
Image _1325919608 for Lifecycle _SLP is IN_PROCESS
Image _1326524513 for Lifecycle _SLP is NOT_STARTED

can anybody help on this.

Please let us know which OS and NBU version? Have you installed any of the hotfixes for SLP.

12 hours seem very long. Have you confirmed that nbstserv is running?

Master server OS:Windows 2008 R2 Ent 64 bit

Master server NBU ver: 7.0.1

and we have never applied any fixes or binaries as i understand. i am in the environment since six month and no changes been made, i am sure for this.

I didnt check it visually but  I am sure that it is running, because i tried to read nbstserv log and it was current log and other duplications are runnig for other locations under the same master server.

Restart the nbstserv process - that might kick it back into action.

Regards,

Martin

Can anybody tell what NOT_START means in the status of the SLP queue?

And how to restart nbstserv process?

thanks in advance.

The simplest way to restart daemons is the java admin console GUI

In the left window (tree view) select Activity Monitor

In the right window, select Daemons tab at bottom

Select the nbstserv daemon, stop it if started, and then start it.

Menu

- Actions

- stop daemon/start daemon

On my unix box I have an alias that runs this script to select each SLP and set it to active:

for i in `/usr/openv/netbackup/bin/admincmd/bpimagelist -L -idonly -hoursago 120 -stl_incomplete | sort +3 +4 +5n | /usr/bin/cut -d" " -f10`
do
 DATE=`date +%Y%m%d.%H%M`
 echo "Now activating "$i "at "$DATE
 /usr/openv/netbackup/bin/admincmd/nbstlutil active  -wait -backupid $i
 echo "------------------------------------------------"
done

By default the bpimagelist only goes back 24 hours, you have to specifically select longer times.

thanks! I have restarted but it didnt help. I have opened case with Symantec. I will let you know the solution if it was an issue.

OK, delete the SLP (write down the details first) and recreate it with the same name.

What is the case number ?

Send into the case, the output of :

Martin