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cnx_anup's avatar
cnx_anup
Level 4
10 years ago

socket write failed(24)

Hi Folks, Below is the logs(details tab) generated when the backup of one of the server fails. 6/30/2015 8:42:26 PM - connecting 6/30/2015 8:42:27 PM - Info bptm(pid=17396) setting receive n...
  • Marianne's avatar
    10 years ago

    There is about 10 minutes between these 2 time stamps: 

    6/30/2015 8:42:29 PM -   
    6/30/2015 8:56:42 PM -

    To know where the break in communication is and if any data was transferred in this period, you will need to have a look at logs.

    Level 0 logs will not help - you will need to increase logging level on media server and client to at least level 3.

    Logs that are needed:

    On client: bpbkar

    On media server: bptm and bpbrm.