Spoold.exe continuously hangs

Hello,

what is the avaliable space on MSDP pool

please post all detail status for the failed job and also attach the storaged.log from the MSDP

 <storagepath>\log\spoold\storaged.log.

Thanks for the reply. I have 18TB free.

relevent detail job status

Critical bptm(pid=9044) image open failed: error 2060001: one or more invalid arguments

info bptm(pid=9044) EXITING with status 84

end writing

media write error(84)

The system is not internet connected so I cannot attach the log, but I can search for something in the storaged.log if you let me know what to look for. Sorry if this makes it more difficult.

Hello,

You didn't mention your maintenance pack level.

Might be this issue http://www.symantec.com/docs/TECH199067

Check the logs as per the note.

So I checked the bptm.log and everything looks good until it gets to this line

bp_sts_open_image: STH set to STS_SA_IMAGE

254139:bptm:7584:<hostname>: [ERROR] PDSTS: impl_set_imh_image_prop: PdvfsClose()failed (22:Invalid argument)

254139:bptm:7584:<hostname>: [ERROR] PDSTS: impl_image_handle: impl_set_imh_image_prop() failed (2060001:one or more invalid arguments)

254139:bptm:7584:<hostname>: [ERROR] PDSTS: impl_create_image: impl_image_handle() failed (2060001:one or more invalid arguments)

bp_sts_open_image: sts_create_image failed: error 2060001

Check the spoold log too

Remember 1GB for each TB of space (after the minimum of 4 GB has been allocated)