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mmartini443's avatar
mmartini443
Level 3
10 years ago

Status 1 Logs

Hello everybody.

 

I'm having the following issue, after NB finish a specific backup, it show me this.

error.png

What I need to know is if there is some log that shows me which files are not backed up to send that info to the auditory department.

 

Thanks.

 

7.5
Backup and Recovery
NetBackup
Remote Agent for Windows Servers
System Recovery Disk
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    10 years ago
    Thanks for telling us that this is SQL backup. This changes the picture once again. You need to look at all the jobs that are running for this Db client. If multiple databases are backed up, then there will be a parent job and a child job for each Db. If one of the child jobs fail, the parent job will exit with status 1. You need to look at that particular failed child job for failure reason. The db name can be seen in Overview tab. More info about the failure will be logged in dbclient log on SQL client. This log folder does not exist by default and must be created.

12 Replies

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  • Andrew_Madsen's avatar
    Andrew_Madsen
    Level 6
    10 years ago

    I believe the issue is the failed email attempt. It is considered a part of the job and since it failed on it then you got a 1.

  • mmartini443's avatar
    mmartini443
    Level 3
    10 years ago

    Yes, that is right. But at the end, say that some files were busy or unaccesible.

    I need to know which of those files weren't backed up to audit them.


    Thanks for your prompt answer.

  • Will_Restore's avatar
    Will_Restore
    Level 6
    10 years ago

    Scroll up in the Detailed Status window to see the files that could not be accessed.  I'm with Andrew, there may be none in this event. 

     

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    You can also run Problem Report for this client to see filenames that were skipped (if any).
  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    I had another look at the screenshot - nothing was backed up and the process on the client that reported issue is bphdb. So - this is a database backup? This means a failure. Backup script failed with status 1 and this was passed on to NBU with same status code and incorrectly interpreted as 'partially successful '. You need to work with dba on the client to check script and output.
  • mmartini443's avatar
    mmartini443
    Level 3
    10 years ago

    Yes, this is a DB backup.
    If I'm not misunderstanding what you say is that NB receive with error the script execution.
    I'll talk with the DBA to run manually the backup script on the SQL to check if it fails.

  • Will_Restore's avatar
    Will_Restore
    Level 6
    10 years ago

    Check log file on the SQL client:

    Program Files\Veritas\NetBackup\logs\mssql_backup_failures

     

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    Thanks for telling us that this is SQL backup. This changes the picture once again. You need to look at all the jobs that are running for this Db client. If multiple databases are backed up, then there will be a parent job and a child job for each Db. If one of the child jobs fail, the parent job will exit with status 1. You need to look at that particular failed child job for failure reason. The db name can be seen in Overview tab. More info about the failure will be logged in dbclient log on SQL client. This log folder does not exist by default and must be created.