Forum Discussion

WayneLackey's avatar
WayneLackey
Level 5
12 years ago

Status 13 on Windows client

I have a Windows client that is consistently failing to back up with a status 13 error after initially backing up successfully for several weeks. The particulars are as follows: Master Server: NBU ...
7.5
Backup and Recovery
NetBackup
  • WayneLackey's avatar
    WayneLackey
    12 years ago

    I checked the policy settings for this client again, and the backup selections were set to C:, D:, and I: - without the backslashes (i.e., C:\). I added the backslashes, and I am getting a status 0 for this client now.

revarooo's avatar
revarooo
Level 6
12 years ago

Is it possible for you to post up the bpbrm and bptm logs from the media server and the bpfis log from the client from the 4th December?

It seems that bpbrm is the issue here, but all 3 logs would be useful. Is this media server only having issues backing up this client?

You mentioned it backed up for several weeks, what has changed since it was working before to now?

Have you tried rebooting the client if possible?