Forum Discussion
Please share this :
Version of nbu and os of the client
Is deduplication client side is enabled?
Accelerator? If yes ? Try a forced rescan backup
Share detailled status
Is the throughput is good enough? How much is the size ur trying to backup?
Did it work before? And finally, enable bpbkar logs on the client with verbo =3 and look for any errors in the same timeframe ..
Good luck
- dcbone5 years agoLevel 3
Version of nbu and os of the client: 7.7.3 and RHEL 5
Is deduplication client side is enabled? Currently "always use the media server"
Accelerator? If yes ? Try a forced rescan backup Accellerator is uncheckedIs the throughput is good enough? I would assume yes, these were working as recently as a couple of weeks ago.
How much is the size ur trying to backup? ~300gb
Did it work before? Yes, this is a recent occurence. No changes that I'm aware of.
And finally, enable bpbkar logs on the client with verbo =3 and look for any errors in the same timeframe: I dont have direct acccess to this client, I will work with someone who does and report back. Could you provide where I can find instructions to enable this? New NBU admin.
- dcbone5 years agoLevel 3
Detail status. The job ends 100% complete, with files and folder written.
05/01/2020 03:10:03 - Info nbjm (pid=2552) starting backup job (jobid=343720) for client *servername*, policy *policyname*, schedule FULL_D2D
05/01/2020 03:10:03 - Info nbjm (pid=2552) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=343720, request id:{6id}
05/01/2020 03:10:03 - requesting resource *diskname*
05/01/2020 03:10:03 - requesting resource *nbuservername*.NBU_CLIENT.MAXJOBS.*name*
05/01/2020 03:10:03 - requesting resource *nbuservername*.NBU_POLICY.MAXJOBS.*policyname*
05/01/2020 03:10:03 - granted resource *nbuservername*.NBU_CLIENT.MAXJOBS.*servername*
05/01/2020 03:10:03 - granted resource *nbuservername*.NBU_POLICY.MAXJOBS.*policyname*
05/01/2020 03:10:03 - granted resource MediaID=@aaaaZ;Path=*storagepath*;MediaServer=*nbuservername*
05/01/2020 03:10:03 - granted resource *diskname*
05/01/2020 03:10:03 - estimated 0 kbytes needed
05/01/2020 03:10:03 - Info nbjm (pid=2552) started backup (backupid=*servernameid*) job for client *servername*, policy *policyname*, schedule FULL_D2D on storage unit *storagename*
05/01/2020 03:10:04 - started process bpbrm (pid=588)
05/01/2020 03:10:05 - Info bpbrm (pid=588) *servername* is the host to backup data from
05/01/2020 03:10:05 - Info bpbrm (pid=588) reading file list for client
05/01/2020 03:10:05 - connecting
05/01/2020 03:10:07 - Info bpbrm (pid=588) starting bpbkar32 on client
05/01/2020 03:10:07 - Info bpbkar32 (pid=12833) Backup started
05/01/2020 03:10:07 - connected; connect time: 0:00:00
05/01/2020 03:10:07 - Info bptm (pid=2596) start
05/01/2020 03:10:07 - Info bptm (pid=2596) using 262144 data buffer size
05/01/2020 03:10:07 - Info bptm (pid=2596) setting receive network buffer to 1049600 bytes
05/01/2020 03:10:07 - Info bptm (pid=2596) using 128 data buffers
05/01/2020 03:10:09 - Info bptm (pid=2596) start backup
05/01/2020 03:10:12 - Info bptm (pid=2596) backup child process is pid 6360.6920
05/01/2020 03:10:12 - Info bptm (pid=6360) start
05/01/2020 03:10:12 - begin writing
05/01/2020 08:43:37 - Info bpbkar32 (pid=12833) done. status: 41: network connection timed out
05/01/2020 08:43:37 - end writing; write time: 5:33:25
network connection timed out (41)- Hamza_H5 years agoModeratorHi,
To enable bpbkar logs, on the client server, make sure the folder ´bpbkar’ is created in /usr/openv/netbackup/logs/
Then to setup debugging, you have two choices
On the client server : edit the file bp.conf which is in /usr/openv/netbackup/bp.conf by adding/editing the entry VERBOSE = 3 (don’t need to change it to 5 for now)
Or , On your netbackup console on the master server, go to left panel called host properties-clients-client-double click-logging-bpbkar level 3
Then launch a backup and when it fails, look into logs on the client.
In the logs you can use both , timeframe to search on the exact lines which describe what really happened and also using the PID which is for example in the detailled status that you shared is 12833.
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