Forum Discussion

maxsven's avatar
maxsven
Level 4
12 years ago

Status 59 “access to the client was not allowed”

Status 59 “access to the client was not allowed” Your help would be much appreciated. I have started getting backup failures for a group of UNIX clients after I pointed them to use a differe...
7.5
Agents
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    12 years ago

    Question:

    How does client resolve media server's IP address?

    Check with this command on the client(s):
    bpclntcmd -ip <media-server-IP>

    This resolved hostname is what must be in client's bp.conf as SERVER or MEDIA_SERVER entry.

    You can also create bpcd log folder under netbackup/logs on all problematic clients.

    Next time the backup fails, you will be able to see how media server's IP address is resolved to hostname and then how the hostname is compared with SERVER and MEDIA_SERVER entries in bp.conf.

    Names must match EXACTLY (including case).

    server2 != Server2 != server2.fqdn

Vickie's avatar
Vickie
Level 6
12 years ago
I would suggest you to made below changes in "bp.conf" of client.
 
SERVER = MasterServerNameFQDN 

SERVER = server2 

CLIENT_NAME = ClientNameFQDN 

CONNECT_OPTIONS = localhost 1 0 2

MEDIA_SERVER = server2 

CLIENT_READ_TIMEOUT=1800

LIST_FILES_TIMEOUT=1800
 
Note :  The server names you use should be the names as configured for backup  (as it should be "Backup interface name")