Forum Discussion

arctics2's avatar
arctics2
Level 5
8 years ago

Status 87 (media close error 2060018)

Hello, We are suddenly receiving errors when backing up a particular VM.   01/26/2017 07:43:19 - Critical bptm (pid=67223) Storage Server Error: (Storage server: PureDisk:backup_appliance) _pdvfs_f...
Marianne's avatar
Marianne
Level 6
8 years ago

Can you show us all text in Details tab of this job?

Is Accellerator used for this policy/VM?

There may be an issue with a previous full backup for this VM that is now causing Accelerator to fail. 

Please copy bptm log the Appliance to bptm.txt and upload as attachment. 

  • Dackey's avatar
    Dackey
    Level 4
    3 years ago

    Hello,

    I have exactly the same issue.

    The Master Server (2012R2) is in 8.1.2, and Media server (Windows) 2012R2 in 8.1.2.

    I'dont use the SLP.