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rookie11's avatar
rookie11
Moderator
13 years ago

system state backup failure

Hi all we are getting system state backup failure on window client since quite a long time tried various things but failed. client windows OS 2003 sp2, nbu version 7.1 volume shadow copy and mi...
7.1.x and Earlier
Backup and Recovery
NetBackup
Troubleshooting
Marianne's avatar
Marianne
Level 6
13 years ago

What exactly is the status code for System State backup?

It will also help if you tell us about the 'various things' that you have tried.

I cannot find any reference to System State or Shadow Copy Components in the bpfis log - just C:\ D:\ and I:\.

Suggestions:

Please ensure that you have up-to-date Microsoft hotfixes for VSS.

Check/ verify output of 'vssadmin list writers' and 'vssadmin list providers'.

Please also rename bpfis log file, create a separate test policy for Shadow Copy Components:\
and run the policy. Please post all text in details tab as well as newly created bpfis log.