Forum Discussion

carlos_espinoza's avatar
carlos_espinoza
Level 4
8 years ago

Tape backup read label

Hi All, Recently the customer request me a restore information, I find the information in a tape and I mounted it, but when I request information from inventory, the system show me the name of tape ...
  • Marianne's avatar
    Marianne
    8 years ago
    So, previously the robot only reported 7 characters of the barcode and NBU used the last 6 as media-id:
    5025L5 T5025L5

    Now the robot reports all 8 characters of the barcode and NBU uses the 1st 6 as media-id:
    LT5025 LT5025L5

    Media-id 5025L5 is the one with images.
    You will need to delete media-id LT5025.

    After delete, update the barcode of media-id 5025L5 from cmd:
    vmchange -m 5025L5 -barcode LT5025L5
    (Command is in ....volmgr/bin)

    Then inventory the robot.
    The restore will now work.
Marianne's avatar
Marianne
Level 6
8 years ago
You need to look closer...
Media id and barcode are 2 separate fields.

NBU media id will only be 6 characters. Barcode can be more characters - normally 8. You need to tell us which 6-character media-id the restore is looking for and which 6 characters was added as media id by the inventory.

When we have correct info, we will be able to assist.
  • carlos_espinoza's avatar
    carlos_espinoza
    Level 4
    8 years ago

    Thank you Marianne, for reply, please see the attached screenshot.

    • Marianne's avatar
      Marianne
      Level 6
      8 years ago
      So, previously the robot only reported 7 characters of the barcode and NBU used the last 6 as media-id:
      5025L5 T5025L5

      Now the robot reports all 8 characters of the barcode and NBU uses the 1st 6 as media-id:
      LT5025 LT5025L5

      Media-id 5025L5 is the one with images.
      You will need to delete media-id LT5025.

      After delete, update the barcode of media-id 5025L5 from cmd:
      vmchange -m 5025L5 -barcode LT5025L5
      (Command is in ....volmgr/bin)

      Then inventory the robot.
      The restore will now work.
      • carlos_espinoza's avatar
        carlos_espinoza
        Level 4
        8 years ago

        Marrianne,

        Thank you, this was amazing.

        Carlos Espinoza