Tape Library / Robot Changed now tapes with backups are imported as new
Ok basically we got a month end backup of all of our servers on Monday this week. After checking the Jobs, I saw that only one of the two drives on our PX502 was working, so I restarted the tape library. Massive mistake, now both of the magizines disappeared from the library web console, and from netbackup. I was trying the "s s" in robtest only to reveal 2 slots, not 38. No amount of reboots of either fellow could bring them back.
We had Quantum replace the entire unit, different library, different serial number, same tapes. These tapes have our month end backups on them.
I noticed that the tapes media ID's we no lionger adhering to the "barcode is 8 long 1:2:3:4:5:6" rule - and the rule had changed to "barcode is 8 long 3:4:5:6:7:8" - How very strange?
So I manaually changed the rule back to "barcode is 8 long 1:2:3:4:5:6", and re-ran the scan just on one slot:
the barcodes differently to your original?
Logically add new media CLU201 (barcode CLU201L3) to robot slot 18.
Is the barcode for media CLU201 that NetBackup already knows (check in GUI) different from CLU201L3 that it's now being presented with? If so, then you'll need to change whatever setting on the library to match the original.