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Chidananda91's avatar
Chidananda91
Level 4
9 years ago

Unable to inventory robot: Inventory failed: Unable to initialize robot (204)

Hi All,   On one of our master server, We are unable to take inventory of robot. But I am able to do the same from Library web GUI and robtest is working fine. Can anyone has faced the same ...
Backup and Recovery
Error messages
Linux
NetBackup
Troubleshooting
  • mph999's avatar
    mph999
    9 years ago

    Firstly, you have an ill library

    slot 1 (addr 4096) contains Cartridge = no
    Sense code = 0x83, Code qualifier = 0x0

    You should not be getting Sense codes against the slots.

    Robtest connected via /dev/sg4


    scan shows sg4 

     

    =========== Missing Device or no local control path (Robot) ===========
     Defined as robotic TLD(0)
     Inquiry = "IBM     3573-TL         B.20"
     Serial Number = 00X2U78K0627_LL0
     Robot Path = /dev/sg4
     Drive = 2, Drive Name = IBM.ULT3580-HH4.000, Serial Number = 1K10024956
     Hosts configured for this device:
     Host = meuubkpprd01.monsanto.com

    Either scan failed when it ran -  but the connectuion is intermittant so when you ran robtest, that was at a time the path was working.

    Another possiblity is the robot isn't responding to the scsi_commands send by scan, but does to the commands sent by robtest.

    We seem to have another device path floating around, not 100% sure what this is as on Linux, far as I know we use /dev/sg

    [8:0:0:1]    mediumx IBM      3573-TL          B.20  /dev/sch0

    I'd be tempted to reboot everything as a first port of call

     

Chidananda91's avatar
Chidananda91
Level 4
9 years ago

Hi All,

 

I tried to list the scsi please check the output.

 

[0:2:0:0]    disk    DELL     PERC H710        3.13  /dev/sda
[0:2:1:0]    disk    DELL     PERC H710        3.13  /dev/sdb
[5:0:0:0]    cd/dvd  PLDS     DVD-ROM DS-8D9SH JD51  /dev/sr0
[8:0:0:0]    tape    IBM      ULT3580-HH4      C7QJ  /dev/st0
[8:0:0:1]    mediumx IBM      3573-TL          B.20  /dev/sch0
[8:0:1:0]    tape    IBM      ULT3580-HH4      89B1  /dev/st1

cat /proc/scsi/scsi
Attached devices

and

 

Host: scsi0 Channel: 02 Id: 00 Lun: 00
  Vendor: DELL     Model: PERC H710        Rev: 3.13
  Type:   Direct-Access                    ANSI  SCSI revision: 05
Host: scsi0 Channel: 02 Id: 01 Lun: 00
  Vendor: DELL     Model: PERC H710        Rev: 3.13
  Type:   Direct-Access                    ANSI  SCSI revision: 05
Host: scsi5 Channel: 00 Id: 00 Lun: 00
  Vendor: PLDS     Model: DVD-ROM DS-8D9SH Rev: JD51
  Type:   CD-ROM                           ANSI  SCSI revision: 05
Host: scsi8 Channel: 00 Id: 00 Lun: 00
  Vendor: IBM      Model: ULT3580-HH4      Rev: C7QJ
  Type:   Sequential-Access                ANSI  SCSI revision: 03
Host: scsi8 Channel: 00 Id: 00 Lun: 01
  Vendor: IBM      Model: 3573-TL          Rev: B.20
  Type:   Medium Changer                   ANSI  SCSI revision: 05
Host: scsi8 Channel: 00 Id: 01 Lun: 00
  Vendor: IBM      Model: ULT3580-HH4      Rev: 89B1
  Type:   Sequential-Access                ANSI  SCSI revision: 03

Thanks.

I can do the robtest, here is the output  I dont know how.

[ccmn_na_p@meuubkpprd01 bin]$ sudo ./robtest
Configured robots with local control supporting test utilities:
  TLD(0)     robotic path = /dev/sg4

Robot Selection
---------------
  1)  TLD 0
  2)  none/quit
Enter choice: 1

Robot selected: TLD(0)   robotic path = /dev/sg4

Invoking robotic test utility:
/usr/openv/volmgr/bin/tldtest -rn 0 -r /dev/sg4

Opening /dev/sg4
MODE_SENSE complete
Enter tld commands (? returns help information)
s d
drive 1 (addr 256) access = 1 Contains Cartridge = no
drive 2 (addr 257) access = 1 Contains Cartridge = no
READ_ELEMENT_STATUS complete

Invalid command
s s
slot 1 (addr 4096) contains Cartridge = no
Sense code = 0x83, Code qualifier = 0x0
slot 2 (addr 4097) contains Cartridge = yes
Source address = 4097
Barcode = 000132L4
slot 3 (addr 4098) contains Cartridge = yes
Source address = 4098
Barcode = 000148L4
slot 4 (addr 4099) contains Cartridge = yes
Source address = 4099
Barcode = 000174L4
slot 5 (addr 4100) contains Cartridge = no
Sense code = 0x83, Code qualifier = 0x0
slot 6 (addr 4101) contains Cartridge = yes
Source address = 4101
Barcode = 000123L4
slot 7 (addr 4102) contains Cartridge = yes
Source address = 4102
Barcode = 000142L4
slot 8 (addr 4103) contains Cartridge = yes
Source address = 4103
Barcode = 000246L4
<< Press return to continue, or q and return to stop >>

slot 9 (addr 4104) contains Cartridge = no
Sense code = 0x83, Code qualifier = 0x0
slot 10 (addr 4105) contains Cartridge = yes
Source address = 4105
Barcode = 000128L4
slot 11 (addr 4106) contains Cartridge = yes
Sense code = 0x30, Code qualifier = 0x3
Source address = 4106
Barcode =
slot 12 (addr 4107) contains Cartridge = yes
Source address = 4107
Barcode = 000826L4
slot 13 (addr 4108) contains Cartridge = no
slot 14 (addr 4109) contains Cartridge = yes
Sense code = 0x30, Code qualifier = 0x3
Source address = 4109
Barcode =
slot 15 (addr 4110) contains Cartridge = no
slot 16 (addr 4111) contains Cartridge = yes
Source address = 4111
Barcode = 000130L4
<< Press return to continue, or q and return to stop >>

slot 17 (addr 4112) contains Cartridge = no
slot 18 (addr 4113) contains Cartridge = yes
Source address = 4113
Barcode = 000121L4
slot 19 (addr 4114) contains Cartridge = yes
Source address = 4114
Barcode = 000825L4
slot 20 (addr 4115) contains Cartridge = no
slot 21 (addr 4116) contains Cartridge = no
slot 22 (addr 4117) contains Cartridge = no
slot 23 (addr 4118) contains Cartridge = yes
Source address = 4118
Barcode = 000820L4
slot 24 (addr 4119) contains Cartridge = no
READ_ELEMENT_STATUS complete
q

Robot Selection
---------------
  1)  TLD 0
  2)  none/quit
Enter choice: 2
[ccmn_na_p@meuubkpprd01 bin]$