Forum Discussion

msandrosov59's avatar
4 months ago

The backup failed to back up the requested files

Hi! I'm running netbackup 8.1.1. This message only appears for one vm backup. I can backup another vm on the same datastore without a problem.  Mar 19, 2024 12:52:35 AM - Info nbjm (pid=6784) star...
  • Hamza_H's avatar
    Hamza_H
    4 months ago
    Hi,
    This is a transport mode issue, I can see that all of the 4 types are selected, which transport was working with before? If it is san, check if lun volumes are accessible for the backup host, if nbd, check communication over port 902 between esx and backup host as well as name resolution.
    If you are sure there is no error there, the it might be a permission issues for the user used in vcenter.
    The easiest way to find out the root cause, is enabling vxms logs on backup host.
    Kind regards