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234324's avatar
234324
Level 2
7 years ago

The request terminated with Error code VRTS-28678

Folks,

We were running Netbackup 7.1.1 due to age and deploying Server 2016 server we needed to upgrade to 8.x due to policy. So we did a Cat Backup, stopped the services. Removed 7.1.1, rebooted and installed 8.1 on the Master and Media server, no issues and was ablle to setup the robots,volums, etc. Everything was fine, did a few reboots to make sure the services were happy. Then we recovered the catalog, things were fine could see the media, old backups. Setup a backup and a restore to run to make sure things were happy. I go to log back in a while later to check the status and I get "The request terminated with Error code VRTS-28678" when I ty loging in on the Master, I thought hmmm odd and tried to login on the Media Server to the Master and get the same error. But I can login locally to the Media server, but cannot look tthe Meda etc.

What did I miss?

  • You cannot recover an older version catalog to a newer NBU version.
    The only way you could keep your old catalogs was through multi-step upgrade.

2 Replies

  • You cannot recover an older version catalog to a newer NBU version.
    The only way you could keep your old catalogs was through multi-step upgrade.
    • 234324's avatar
      234324
      Level 2

      Thank you Marianne, figured it was something simple. Hmm will have to do some reading when I get home my work blocks the support pages for Veritas, makes life ever so much easier.

       

      Thanks again!