Forum Discussion
Mike_Gavrilov
Level 6
Did you restart NBU after adding the license?
liuyl
4 years agoLevel 6
Surely, had restarted many times!
- jnardello4 years agoModeratorIt's been too long since I dealt with the particularities of individual license keys but I'm betting the issue is going to be the key either not being installed in the right location, or not being installed in ALL of the right locations. It looks like the robot is defined on your Master and the SSO key is installed on your Media Server. What other Media Server will be sharing the drive with zzapp2 ? Does that Media Server already have the key installed as well, and had its daemons/services cycled ?
- Mike_Gavrilov4 years agoLevel 6
Did you install the same license on all servers that have access to the shared drive?
- liuyl4 years agoLevel 6
Yes, but all other media servers do not have such problem !
And also the master server zzms is the RCH with this robot & TD.
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