Forum Discussion

RXZrider's avatar
RXZrider
Level 3
11 years ago

TLD(0) unavailable: initialization failed: Unable to open robotic path

Hi Experts,   I have a media server to which a HP auto loader is connected. It was working fine, but from past 2 days the robot initialization is failing. From the device manager of Media se...
7.5
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    11 years ago

    Delete medium changer and tape drive(s) in Device Manager and rescan. Do they come back?

    The fact that nothing is reported by 'scan' command means that the robot/drive is not responding to scsi commands. 

    Have you tried to power-cycle the robot?

    Any errors in Event Viewer System log?

RXZrider's avatar
RXZrider
Level 3
11 years ago

The Media changer was un-installed and installed from Device manager followed by the reboot of the device host. It worked fine. Thanks Marianne and all for inputs. :) cheers!!!