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Zahid_Haseeb's avatar
Zahid_Haseeb
Moderator
14 years ago

Network initialization Failed. rc=3997697

Environment 
NBU Server = 7.0
BMR Client image = win2003 with SP2 R2

Error
Network initialization Failed. rc=3997697


I am trying to restore the BMR backup on a different hardware. I took BMR backup successfully.
I am booting from Network successfully but after booting while Starting Network Services BMR restore giving me the specified error. I have also added  the NIC driver of different hardware(Intel DG43NB motherboard with built-in LAN of giga speed) from Driver Package Wizard
  • Your client is based on win2003 with SP2 R2, where in 7.0 the BMR SRT is based on winpe 2.1 (win 2008). In this case if 2008 NW driver is not available in winpe 2.1 based SRT then "Network Initialization failure" may appear on SRT boot.
    Please check below technote similar to one issue.
    -Mandar

    --------------
    Scenario:
     
    Restores for Windows systems having Broadcom NetXtreme Gigabit Ethernet 5722 series NIC with DeviceId as VEN_14e4&DEV_165A, usingFastBoot restore method.
     
    Issue:
     
    Since driver ripped from Windows 2000/2003 machine for NetXtreme Gigabit Ethernet 5722 series NIC” does NOT correctly loads in new BMR Restore environment (WinPE 2.1 - windows 2008 based), they need to be added in BMR externally, using “BMR Create Package” wizard, to correctly restore these systems.
     
    Solution:
     
    To correctly restore these windows systems, please follow these steps:
     

    1. Download 32/64 bit Window 2008 based driver (of Client’s architecture) for “NetXtreme Gigabit Ethernet 5722 series NIC” from broadcom’s website:
     
    32-bit:
    http://www.broadcom.com/docs/driver_download/570x/win_vista_2k8_32-12.2.2.1.zip

     
    64-bit:
    http://www.broadcom.com/docs/driver_download/570x/win_vista_2k8_x64-12.2.2.1.zip

     
     
    Note: These links are for reference, they may or may not be accessible.
     

    1. On the BMR-BootServer, run “Create Package” wizard under “Boot Server Administration” wizard and add this downloaded package by providing inf path and other driver details (select operating system as windows 2008).
     

    1. Now for the target client and config select the SRT and run ‘Prepare to Restore’ again. This should add the required drivers to the SRT.
     
    Now restore the Client using PXE boot or ISO (created out of above SRT). Client should successfully restore

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