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kenlee_au's avatar
kenlee_au
Level 3
13 years ago

Trouble installing NBU 7.1 client on AIX6.1

Hi, I am having issues installing the RS6000 client onto an AIX 6.1 server. I have run the install_client and get this error:   /bk/aix53 @ cp version /usr/openv/netbackup/ /bk/aix53 @ instal...
7.1.x and Earlier
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Backup and Recovery
Installing
NetBackup
  • Marianne's avatar
    Marianne
    13 years ago

    Please uninstall current installation, ensure openv folder is removed, delete current installation files, extract download using gtar and re-try installation...

    See p. 128 and 129 of NBU Installation Guide for UNIX and Linux  http://www.symantec.com/docs/DOC3647 for Client uninstall steps.
    For Server software uninstall, see p. 94 - 96 of same manual.

kenlee_au's avatar
kenlee_au
Level 3
13 years ago

Thanks for the replies Muhanad and Marrianne.

I have confirmed that no services are running after using both of your helpful posts. I have notieced another error being displayed now when installing, it is at the very end of the error trace and reads:

 

A failure was detected running /home/tmp/NB/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/RS6000/AIX5
3/cp_to_client media_server_name aix_client_name /tmp/install_trace.868604
 
Could this be a permission error with it trying to copy stuff to the Windows media server?
 
And when I try to start netbackup (just to see what happens) I get this below: It seems to be wanting to read the master_config which you would think would come from the master server.
 
It seems as though the install has happened but the media server has not been communicating back to the AIX client. I will play with permissions on the media server to see if I can turn this around. Any other advice would be greatly appreciated.
 
NetBackup Authentication daemon not started.
unable to NB_read_master_config(): Cannot find the NetBackup configuration information (110)
EXIT status = 110
NetBackup network daemon started.
unable to NB_read_master_config(): Cannot find the NetBackup configuration information (110)
EXIT status = 110
NetBackup client daemon started.
NetBackup SAN Client Fibre Transport daemon started.
ERROR executing mkdev_ovpass !
netbackup[185]: /usr/openv/netbackup/bin/nbdbms_start_stop:  not found.
NetBackup will not run without /usr/openv/db/bin/NB_dbsrv running
NetBackup Authorization daemon not started.
NetBackup Event Manager not started.
NetBackup Audit Manager not started.
NetBackup Enterprise Media Manager not started.
NetBackup Resource Broker not started.
netbackup[263]: /usr/openv/volmgr/bin/vmps:  not found.
Media Manager daemons not started.
NetBackup request daemon not started.
NetBackup compatibility daemon not started.
NetBackup Job Manager not started.
NetBackup Policy Execution Manager not started.
NetBackup Storage Lifecycle Manager not started.
NetBackup Remote Monitoring Management System not started.
NetBackup Key Management daemon not started.
NetBackup Service Layer not started.
NetBackup Agent Request Server not started.
NetBackup Bare Metal Restore daemon not started.
NetBackup Vault daemon not started.
NetBackup Service Monitor not started.
NetBackup Bare Metal Restore Boot Server daemon started.
/usr/openv/netbackup/bin/goodies @
 

Thanks Ken.