Unable to consolidate Virtual Machine Disks (4275)
Good day
I am trying to backup VMW-UAT-MINIOS3 which is part of a vmware policy to backup all vms in a host.
and monitoring the activities during backup most jobs failed with below logs
Please assist .
[3:31 pm, 22/02/2024] Joe: Feb 22, 2024 3:11:28 AM - Info bpbrm (pid=4086700) AC1-VMW-UAT-MINIOS3%20-%201.1.1.1 is the host to backup data from
Feb 22, 2024 3:11:28 AM - Info bpbrm (pid=4086700) reading file list for client
Feb 22, 2024 3:11:28 AM - Info bpbrm (pid=4086700) start bpfis on client
Feb 22, 2024 3:11:30 AM - Info bpbrm (pid=4086700) Starting create snapshot processing
Feb 22, 2024 3:11:33 AM - Info bpfis (pid=4086774) Backup started
Feb 22, 2024 3:11:34 AM - snapshot backup of client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1 using method VMware_v2
Feb 22, 2024 3:11:35 AM - Info bpbrm (pid=4086700) INF - vmwareLogger: Creating snapshot for vCenter server ac1-bssvcmgt.abc.root.net, ESX host ac1-hostvmw-13.abc.root.net, BIOS UUID 423eb3ff-9658-f663-b4e4-2090ccf70677, Instance UUID 503ec494-59b5-f795-2949-2a38f97033da, Display Name AC1-VMW-UAT-MINIOS3 - 1.1.1.1, Hostname ac1-vmw-uat-minios3
Feb 22, 2024 3:11:35 AM - Info bpbrm (pid=4086700) INF - vmwareLogger: Connection state of virtual machine: connected.
Feb 22, 2024 3:11:40 AM - Critical bpbrm (pid=4086700) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: FTL - vSphere_freeze: Unable to consolidate virtual machine disks, status: 36 (SYM_VMC_TASK_REACHED_ERROR_STATE). Error Details: [Unable to access file since it is locked].
Feb 22, 2024 3:11:40 AM - Critical bpbrm (pid=4086700) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
Feb 22, 2024 3:11:40 AM - Critical bpbrm (pid=4086700) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
Feb 22, 2024 3:11:41 AM - Critical bpbrm (pid=4086700) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: FTL - snapshot processing failed, status 4275
Feb 22, 2024 3:11:41 AM - Critical bpbrm (pid=4086700) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: FTL - snapshot creation failed, status 4275
Feb 22, 2024 3:11:41 AM - Warning bpbrm (pid=4086700) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: WRN - ALL_LOCAL_DRIVES is not frozen
Feb 22, 2024 3:11:41 AM - Info bpfis (pid=4086774) done. status: 4275
Feb 22, 2024 3:11:41 AM - Info bpfis (pid=4086774) done. status: 4275: Unable to consolidate virtual machine disks
Feb 22, 2024 3:11:43 AM - Info bpbrm (pid=4086840) Starting delete snapshot processing
Feb 22, 2024 3:11:44 AM - Info bpfis (pid=4086911) Backup started
Feb 22, 2024 3:11:44 AM - Warning bpbrm (pid=4086840) from client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1: cannot open /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.AC1-VMW-UAT-MINIOS3@20-@201.1.1.1_1708571517.1.0
Feb 22, 2024 3:11:44 AM - Info bpfis (pid=4086911) done. status: 4207
Feb 22, 2024 3:11:44 AM - Info bpfis (pid=4086911) done. status: 4207: Could not fetch snapshot metadata or state files
Feb 22, 2024 3:11:57 AM - Info nbjm (pid=21032) starting backup job (jobid=251945) for client AC1-VMW-UAT-MINIOS3%20-%201.1.1.1, policy Pol_VCNT_BSS_A, schedule Full
Feb 22, 2024 3:11:57 AM - Info nbjm (pid=21032) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=251945, request id:{6913F0A2-C1D8-48D5-8D49-D353969D7D3D})
Feb 22, 2024 3:11:57 AM - requesting resource SU_DP_MSDP_MED06
Feb 22, 2024 3:11:57 AM - requesting resource AC1-BKP-MASTER.NBU_CLIENT.MAXJOBS.AC1-VMW-UAT-MINIOS3%20-%201.1.1.1
Feb 22, 2024 3:11:57 AM - granted resource AC1-BKP-MASTER.NBU_CLIENT.MAXJOBS.AC1-VMW-UAT-MINIOS3%20-%201.1.1.1
Feb 22, 2024 3:11:57 AM - granted resource MediaID=@aaaa9;DiskVolume=PureDiskVolume;DiskPool=DP_MSDP_MED06;Path=PureDiskVolume;StorageServer=AC1-BKP-MED06.abc.root.net;MediaServer=AC1-BKP-MED06.abc.root.net
Feb 22, 2024 3:11:57 AM - granted resource SU_DP_MSDP_MED06
Feb 22, 2024 3:11:57 AM - estimated 25136653 kbytes needed
Feb 22, 2024 3:11:57 AM - begin Child Job
Feb 22, 2024 3:11:57 AM - begin Application Snapshot:Step By Condition
Operation Status: 0
Feb 22, 2024 3:11:57 AM - end Application Snapshot:Step By Condition; elapsed time 0:00:00
Feb 22, 2024 3:11:57 AM - begin Application Snapshot:Read File List
Operation Status: 0
Feb 22, 2024 3:11:57 AM - end Application Snapshot:Read File List; elapsed time 0:00:00
Feb 22, 2024 3:11:57 AM - begin Application Snapshot:Create Snapshot
Feb 22, 2024 3:11:41 AM - end Application Snapshot:Create Snapshot; elapsed time 0:00:00
Feb 22, 2024 3:12:00 AM - started process bpbrm (pid=4086700)
Feb 22, 2024 3:12:16 AM - end writing
Operation Status: 4275
Feb 22, 2024 3:12:16 AM - end Child Job; elapsed time 0:00:19
Feb 22, 2024 3:12:16 AM - begin Application Snapshot:Stop On Error
Operation Status: 0
Feb 22, 2024 3:12:16 AM - end Application Snapshot:Stop On Error; elapsed time 0:00:00
Feb 22, 2024 3:12:16 AM - begin Application Snapshot:Cleanup Resources
Operation Status: skipped
Feb 22, 2024 3:12:16 AM - end Application Snapshot:Cleanup Resources; elapsed time 0:00:00
Feb 22, 2024 3:12:16 AM - begin Application Snapshot:Delete Snapshot
Feb 22, 2024 3:11:44 AM - end Application Snapshot:Delete Snapshot; elapsed time 0:00:00
Feb 22, 2024 3:12:18 AM - started process bpbrm (pid=4086840)
Feb 22, 2024 3:12:19 AM - end writing
Operation Status: 4207
Operation Status: 4275
Unable to consolidate Virtual Machine Disks (4275)
Thank you