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ibrahimbaba's avatar
10 years ago

unrecognized drive name

I couldn't up my paths as i had two paths and 1 drive so i reset the paths and 1 came up but the other refused so i restarted the server but when it came up the drive wouldn't start and all the paths where missing then the drive kept saying unrecognized drive name so i tried to add the drive but it cant find it on the server its a blade server so i don't know how to fix it please help
  • Hello Everyone,

    Just wanted to let you know the issue has been resolved here is how it went.

    i opened a support case and while i was waiting i shutdown the tape library for about 10mins. By the time it came back on the support guy was able to run the scan cmd and subsequently the tpconfig -d cmd which was able to see and configure the drive. after which the configure storage devices wizard was used to add the library drive and paths on netbackup