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Lunatic's avatar
Lunatic
Level 3
17 years ago

VCB Will Not Work !!!!! Try'd Everything

Hi All
I am trying to get VCB working with 6.5.1
I have try'd all of the advice I can find on this.
I used the doc number 289771 to set it up but I still get :-

Failed to get VM server Info List

I am running Windows 2003 X64 as my backup master and proxy server.
I am Running Windows 2003 X86 as my Virtual Center Server
I have ESX 3.5 Servers
I am using ISCSI to connect to the Netapps 3020 Filer and both the Proxy server and Virtual Center Server are in the same Initiator group and can see the same Luns.
I have VMWare VCB 64559 installed on both Windows machines.
I have increased the GUI Timeout to 300 on the Master/Proxy server

How can I get better logs of whats going on with this and how can i fix it.
I remember seeing in one of the logs a statement like "Cant Find VCB Directory" but I cant find the log again now.

Please help as this is driving me nuts.

Thanks


7.1.x and Earlier
Backup and Recovery
NetBackup

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  • sandfox's avatar
    sandfox
    Level 2
    17 years ago
    I have an identical problem.  Trawled through the documentation with a fine tooth comb.  Tried many different things to get this working.  Installed NB_6.5.1A.winnt.x64_296216 for the sake of it.  Will be interested to know if Lunatic, you get a result from the support call.
  • sandfox's avatar
    sandfox
    Level 2
    17 years ago
    The answer to resolving the error:
     
    09:28:25.586 [6768.6536] <2> logparams: D:\system\veritas\NetBackup\bin\bpVMutil.exe 0 0 _NONE_
    09:28:25.586 [6768.6536] <2> Unable to find VCB directory, exiting: bpVMutil
     
    found in bpVMUtil log dir, appears to be this:
     
    I'm also using a x64 box as my 6.5.1 media / vcb server.
    To resolve this issue, the install dir for VCB needs to be "C:\Program Files\VMWare\VMware Consolidated Backup Framework"
     
    VCB install defaults to install location "c:\Program Files (x86)\VMWare\VMWare Consolidated Backup Framework", even if you specify "C:\Program Files\VMWare\VMWare Consolidated Backup Framework".  It is necessary to, post install, move the directory and all sub-dirs "C:\Program Files (x86)\VMWare\" to "C:\Program Files\VMWare"  Haven't had to update any registry settings yet and haven't worked out if I need to do the same with VMWare Converter yet.
     
    Hope this is of help.
  • BeezSK's avatar
    BeezSK
    Level 4
    17 years ago
    Thanks very much, after moving that directory I can now browse my Virtual Center server