Write to Data domain Cifs share but "Disk volume is down(2074)"
hi,
I have a "Disk volume is down(2074)" issue.
NBU master: 7.5.0.3 CentOS release 5.5 (Final)
Media server: Window2008 X64, NBU7.5.0.3 , 10.76.12.XX
Data domain : 10.76.12.YY
Media server can access and write to data domain cifs share \\10.76.12.YY\\mtree_blxecnbumast_exch01
now I created backup policies and start it manually but it always show me "Disk volume is down(2074)" error.
here is the detail.
please help point me the right direction!
thanks in advance
===============================================
2013-3-27 1:19:08 - Info nbjm (pid=13852) starting backup job (jobid=87526) for client ASHRMMNT01.active.local, policy exch_ashdb01-10_trans, schedule Full
2013-3-27 1:19:08 - Info nbjm (pid=13852) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=87526, request id:{FEF41CF0-96B6-11E2-8704-180E9F5C54EA})
2013-3-27 1:19:08 - requesting resource ashrmmnt01_exch01_dd860_mtree
2013-3-27 1:19:08 - requesting resource lxecnbumast.active.tan.NBU_CLIENT.MAXJOBS.ASHRMMNT01.active.local
2013-3-27 1:19:08 - requesting resource lxecnbumast.active.tan.NBU_POLICY.MAXJOBS.exch_ashdb01-10_trans
2013-3-27 1:19:08 - Error nbjm (pid=13852) NBU status: 2074, EMM status: Disk volume is down
2013-3-27 1:29:08 - job 87526 was restarted as job 87526
Disk volume is down (2074)
Please show us Storage Unit config. Run this command on the Master server:
bpstulist -label <STU-name> -L
Please also check Service logon accounts on the media server for these 2 services:
Netbackup Client Service and NetBackup Remote Manager and Monitor Service.Change both services from LocalSystem to a domain account with write permissions on the share.
Next, confirm comms between master and media server with these commands on the master:
nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver