How to reset a forgotten admin password of nss portal
Greetings!
I have misstyped the password of nss portal and unable to login (no email attached for supervisor admin)
How can I reset the Admin password to default
Also in sql database i see the history of changed passwords in encrypted form.
Will it be possible to decrypt it (what encryption level is used (md5 etc.)?)
Hi Alexander,
If you have SMTP set up for email, select the forgotten password and an email will be sent with a new password. If you do not have SMTP set up then select the forgotten password link for admin account to generate a new password, then run the following script.
Replace <yourdatabasename> with the name of your NetBackup Self Service database.
select top 1 right(Body , 56)
FROM [<yourdatabasename>].[dbo].[EMAILS]
Where Body like '%new password%' or Subject like '%new password%'
order by EmailID descRegards,
Tracey
